This hotel holds ISO 14001:2015 Environmental management and ISO 50001:2018 Energy management certifications. It is committed to Hilton's goal of reducing waste in managed operations by 50% by 2030, and its guest rooms are designed for environmental awareness.
This hotel is noted as "taking steps towards sustainability" and is part of Hilton's All Suites brands. These brands use sustainable building practices, including reduce, reuse, and recycle initiatives throughout the hotel's lifespan.
The Block Hotel receives generally positive feedback from guests, particularly for its excellent location and staff service. Nestled near downtown and various dining options, the hotel provides a convenient, quiet and appealing environment. Guests appreciate the clean and well-maintained surroundings and commend the friendly and accommodating staff, who significantly enhance the overall experience.
The breakfast offerings are diverse and readily available early in the morning with the coffee being especially praised. Despite some criticisms about the lack of hot food and limited selection, the breakfast staff’s pleasant demeanor contributes positively to the experience.
Room experiences are mixed. While some guests appreciate the cleanliness, comfortable beds and basic amenities, others find the rooms small and sometimes lacking essential features like fridges and microwaves. Maintenance issues and occasional cleanliness concerns, such as dirty carpets and unpleasant odors, are noted.
Cleanliness throughout the hotel is generally satisfactory with many guests highlighting the clean rooms and well-maintained facilities. However, sporadic issues with dirty linens and stained areas do occur.
The hotel staff are frequently described as friendly, helpful and efficient with individuals like Laura at the front desk receiving special mentions. Though there are occasional reports of less friendly encounters, the staff generally provide exceptional service, positively impacting guests’ stays.
The beds at The Block Hotel are mostly well-received with many guests finding them very comfortable, contributing to a good night’s sleep. While there are some minor complaints about the firmness and height of the beds, the overall consensus is that the beds enhance the comfort of the stay.
In summary, The Block Hotel is valued for its prime location, welcoming staff and overall cleanliness, despite occasional room and breakfast issues. The comfortable beds and positive atmosphere make it a favorable choice for many visitors.
As a Home2 Suites property, it is designed with sustainability in mind, featuring low-flow showers and faucets, LED lighting, recycled flooring, ENERGY STAR® rated appliances, and eco-friendly saline pools. It also uses bulk bath amenities to reduce plastic waste.
This hotel is certified by the Fayetteville Chamber of Commerce GreeNWAy Initiative. This program recognizes businesses for their sustainability processes and promotes environmental awareness.
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