4-Star HotelThe Clarion Congress Hotel offers a gym and a summer terrace. It features modern rooms and is located near public transport for easy access to the city.
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Summary of reviews related to the '4 Star' categoryGuests have mixed opinions about the Clarion Congress Hotel Ostrava, particularly regarding its four-star rating. A common sentiment is that the hotel does not meet the expectations of a four-star designation with several reviews suggesting it aligns more closely with a three-star standard. Reception staff during check-in and room facilities, even in higher categories, appear to fall short of four-star criteria.
However, there are positive nods towards the cleanliness of the rooms, which guests found satisfactory. While some guests encountered inconsistencies with booking prices, particularly related to accommodations and balcony price differences, overall impressions diverge significantly. The services and facilities provided have received some praise for maintaining a certain standard, though they seemingly do not elevate the hotel's overall experience to a true four-star level. The general consensus suggests a disparity between the advertised rating and the actual guest experience offered.
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