InfoSummary of reviewsThe Howard Johnson Rio Ceballos Hotel y Casino has garnered positive feedback from guests regarding its scenic location, spacious and clean rooms and friendly staff. Nestled in the serene environment of Rio Ceballos, the hotel offers a tranquil retreat perfect for nature walks and relaxation with easy access to the city center and picturesque surroundings.
Guests have praised the breakfast for its variety and freshness, although there are suggestions for improvement in terms of fruit and protein options. Dinner at the hotel’s restaurant receives high marks for its quality and service, despite some complaints about the limited menu and high prices.
The rooms are noted for their spaciousness and cleanliness with comfortable beds and pleasant views. However, certain rooms may need reconditioning and soundproofing could be improved. The hotel's cleanliness extends to its overall facilities with meticulous attention from the cleaning staff contributing to a welcoming atmosphere.
Staff interactions are highlighted positively with many guests appreciating the attentive and friendly service. Minor criticisms include occasional unfriendly reception staff and understaffing in the restaurant.
While the hotel offers free Wi-Fi, many guests have reported connectivity issues, frequent disconnections and slow speeds, detracting from an otherwise positive experience.
The spa facilities are well-received, offering a restful and enjoyable retreat, though some minor improvements in maintenance and clarity of operating hours could enhance the experience. The gym, while present, is small and basic with suggestions for better maintenance and equipment.
The pool facilities, particularly the heated indoor pool, receive positive remarks for cleanliness and tranquility. The outdoor pool, however, could benefit from better maintenance. Despite some logistical challenges with the parking facility, such as its distance from the hotel and shared use with casino patrons, it remains functional.
Overall, the Howard Johnson Rio Ceballos Hotel y Casino is highly regarded for its beautiful location, comfortable and clean rooms and excellent staff service. The hotel’s amenities, including the heated pool and spa, contribute to a pleasant stay with some areas for improvement identified in breakfast variety, Wi-Fi quality and parking convenience. Show more
