InfoSummary of reviewsHotel Lestelle in Lucerne receives high praise from guests for its outstanding location. Situated in the heart of the historic old town, it offers easy access to major attractions, the train station, and Lake Lucerne, making it an ideal choice for travelers eager to explore the area. The nearby bakery and multitude of shops and restaurants add to its convenience, while the quiet ambiance provides a peaceful retreat in a bustling locale. The hotel's self check-in process is frequently commended for its straightforwardness, enhancing the overall guest experience.
Rooms at Hotel Lestelle are noted for being affordable and compact, favored by solo travelers or those seeking a brief stay. While the minimalist design caters well to essential needs, the space constraints may challenge those expecting more room. Despite some minor issues with amenities, the overall cleanliness and upkeep are well-received, with particular praise for the spacious and tidy bathrooms.
The self check-in approach is complemented by the attentive service from the restaurant staff below the hotel, who are consistently mentioned for their friendly and supportive nature. Although direct staff interaction is limited, assistance via phone and the helpful demeanor of Hugh and other restaurant staff ensure a smooth check-in and general support for guests' inquiries.
Hotel Lestelle offers a comfortable sleeping experience, with the beds often highlighted as a standout feature. The clean and cozy bedding provides a restful respite, although individual preferences on bed firmness vary. Nevertheless, the hotel generally succeeds in offering a pleasant stay, balancing affordability with essential comforts in a prime location. Show more
InfoSummary of reviewsKoBi Boutique Studios Hirschenplatz in Lucerne's historic old town impresses with its exceptional location, offering easy access to iconic attractions and vibrant local amenities. Guests enjoy exploring the city's rich cultural heritage and appreciate the property's convenient proximity to the Lucerne train station, grocery stores, and numerous dining options. The studios are praised for their cleanliness and cozy atmosphere, complemented by stylish furnishings and well-equipped facilities, including modern amenities like kitchenettes and Nespresso machines. Despite some practical considerations regarding room size and building features like the lack of an elevator, the accommodation generally provides a comfortable stay, enriched by effective communication with the attentive and cordial staff. The team stands out for their hospitality and proactive service, ensuring guest satisfaction with seamless check-ins and tailored assistance. While Wi-Fi experiences vary among guests, the overall positive feedback highlights the property's appeal as an ideal base for sightseeing and relaxing. The comfort of the beds receives mixed reviews, with some guests praising them for a restful sleep, while others suggest improvements for mattress firmness and pillow support. Nevertheless, KoBi Boutique Studios offers a charming stay with its welcoming ambiance and dedication to guest comfort, making it a popular choice for travelers seeking to immerse themselves in Lucerne's historic charm. Show more
InfoSummary of reviewsHotel Monopol Luzern holds a prime spot in the heart of Lucerne, perfectly positioned for both leisure and business travelers. Its close proximity to the central train station, bus and boat terminals and major attractions like the historic old town and Lake Lucerne, emphasizes unparalleled convenience. Guests appreciate the easy access to shops, supermarkets and various dining options nearby, adding to the practicality of staying at this centrally-located hotel.
The rooms are generally spacious and comfortable, boasting modern amenities and often scenic views of the river, lake or city. The rooftop bar delivers a memorable experience with panoramic vistas and a perfect spot to unwind. The hotel's cleanliness is frequently praised with the housekeeping staff maintaining high standards.
Breakfast at Hotel Monopol Luzern is a highlight for many, providing a plentiful buffet with a variety of selections. The breakfast service is further complimented by attentive and friendly staff, making the morning meal enjoyable. Nonetheless, there are a few remarks about the lack of variety and some scheduling issues.
The hotel's nightlife offerings are vibrant with a nightclub and bar on the top floors, adding to the high-energy atmosphere complemented by nearby bars and clubs. However, the lively nightlife can lead to nighttime noise, which some guests find disruptive.
The staff at Hotel Monopol Luzern receive high marks for their professionalism, warmth and helpfulness, enhancing the overall guest experience. Individual staff members often leave lasting positive impressions, bolstering the hotel's reputation for hospitality.
While the hotel provides Wi-Fi and parking options, there are areas for improvement. Wi-Fi connectivity has been reported as unstable with slow speeds and some parking spaces are limited and require reservations in advance.
In summary, Hotel Monopol Luzern offers a comfortable and convenient stay with its exceptional location, friendly service, clean accommodations and lively amenities. Positive guest experiences are numerous, though certain areas such as Wi-Fi quality and room updates would benefit from attention to elevate the overall guest satisfaction even further. Show more
InfoSummary of reviewsAltstadt Hotel Magic Luzern is widely praised for its exceptional location in Lucerne's historic old town, offering convenience and easy access to major attractions like the Chapel Bridge, central train station and ferry terminal. The surrounding picturesque squares, scenic views of the Reuss river and the vibrant culture of nearby restaurants, bars and shops add to its charm. The hotel provides valet parking, making it a hassle-free choice for travelers with cars.
Guests appreciate the breakfast experience, served at the nearby Hotel Krone. The varied and plentiful buffet, which includes fresh fruit salad and even prosecco, is frequently described as excellent and plentiful. The extended breakfast hours until 12 PM accommodate relaxed mornings, further enhancing guest satisfaction despite some finding it pricey.
Themed rooms at the hotel offer a unique and memorable lodging experience with choices like the Swiss Chalet, Farmer, Egyptian and Pirate rooms. Guests enjoy the spaciousness, cleanliness and fantastic views these rooms provide. Amenities such as whirlpools, jacuzzis and coffee machines with free capsules contribute to the comfort of the stay. Although some rooms may have outdated furnishings or issues like noise from nearby restaurants, the majority of guests find the creative décor and friendly staff to be standout features.
Cleanliness receives mixed reviews. While many guests find the accommodations to be clean and well-maintained by the diligent cleaning staff, others report issues like cobwebs, unclean bathrooms and inadequate upkeep during their stay.
The hotel's staff is highly regarded for their friendliness, professionalism and helpfulness, consistently enhancing the overall guest experience. The reception team is particularly noted for their efficient handling of complaints and thoughtful attention to guest needs.
The hotel's WiFi service, however, often falls short of guest expectations with frequent reports of weak signals and connectivity issues.
Altstadt Hotel Magic Luzern's central location immerses visitors in the vibrant nightlife of Lucerne. Though this bustling atmosphere offers numerous entertainment and dining options, it can lead to higher noise levels and occasional disruptions from nearby activities. Additionally, the lack of air conditioning and views of building walls instead of scenic vistas can detract from the experience.
Opinions on bed comfort vary with several guests finding the beds large and comfortable, while others report issues with hardness, sagging and noisy springs.
Overall, Altstadt Hotel Magic Luzern provides a charming, eccentric and historically rich accommodation option that offers a unique experience in the heart of Lucerne, making it a worthwhile choice for travelers looking to explore the old town with ease and comfort. Show more
InfoSummary of reviewsBarabas Luzern in Lucerne, Switzerland, stands out for its unique and historical ambiance, being a former prison now transformed into a fascinating hotel. Its prime location in the heart of Lucerne old town is a significant draw, placing guests just a short walk from the train station, major attractions such as the historic Chapel Bridge, shops, restaurants and Lucerne Lake. While centrally located, the hotel offers a peaceful retreat with a well-maintained and clean environment that guests appreciate.
The rooms maintain the building’s original prison feel with modern comforts like private bathrooms and soundproofing, offering a quirky yet clean and immersive lodging experience. Although some might find the rooms small and basic, the creative prison cell transformation is well-received, making Barabas Luzern a memorable stay for many. Guests praise the cleanliness, noting that rooms and common areas are spotlessly clean and maintained daily.
The staff at Barabas Luzern receive high marks for their exceptional friendliness and helpfulness, consistently ensuring a pleasant stay by going above and beyond to assist guests. The reception team is especially highlighted for their professionalism and welcoming nature. Additionally, the hotel’s free WiFi is reliable and strong, catering to various internet needs.
Dining at Barabas Luzern is a notable experience, particularly with its on-site Japanese restaurant, which garners high praise for its quality and presentation. Although pricey, diners feel the experience is worthwhile and the convenient restaurant options are appreciated, especially during special occasions. The breakfast buffet also earns positive reviews for its variety and quality, despite some commentary on limited fruit selection and the use of plastic packaging.
Barabas Luzern's commitment to its dog-friendly policy further enhances its appeal, welcoming guests and their canine companions warmly. The unique history of the hotel, combined with its central location and convenient amenities, provides a distinctive and enriching stay for travel enthusiasts looking to explore Lucerne's rich culture and history. Show more
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InfoSummary of reviewsHotel Friedheim offers guests a magnificent retreat with its superb location, providing breathtaking views of Lake Lucerne and the surrounding mountains. The idyllic, serene setting, combined with lush greenery, creates a peaceful and magical atmosphere perfect for relaxation and exploration. This central yet tranquil location makes it an excellent base for cycling and hiking tours around the Lake Lucerne area.
Guests are treated to an exceptional culinary experience, beginning with a high-quality, varied breakfast buffet that includes fresh local products and homemade items. Breakfast can be enjoyed on a beautiful terrace with stunning lake views, making for a delightful start to the day. Dinner at the hotel's restaurant is equally praised with guests describing the food as delicious, nicely presented and of excellent quality. Despite one instance of dinner service being unavailable, the dining experience is considered a highlight, often requiring advance booking due to its popularity.
The rooms at Hotel Friedheim receive positive remarks for their spaciousness, cleanliness and comfort. Many rooms feature balconies with breathtaking vistas, contributing to the tranquil ambiance. While some older rooms may be smaller and in need of updates, newly renovated rooms offer modern amenities and elegance. Cleanliness across all rooms is highly commended with daily cleaning services maintaining high standards. Guests can enjoy a restful stay with comfortable mattresses, although taller individuals might find low ceilings and the reception's separate location slightly inconvenient.
The high cleanliness standards extend throughout the hotel with immaculate bedding and well-maintained rooms. Modern elements are present, although there are suggestions for improving the room areas. The overall environment is beautifully clean and comfortable, supported by good service and extremely convenient parking, which includes ample and easily accessible spaces directly in front of the building.
Service at Hotel Friedheim is exceptional with the staff receiving consistent praise for their warmth, friendliness and efficiency. Guests feel welcome from their arrival, supported by attentive and courteous service across all interactions. The staff's dedication and competence significantly enhance the guest experience, often described as akin to being cared for by a friendly and helpful family.
Overall, Hotel Friedheim excels in offering a serene and comfortable retreat with excellent culinary options, high standards of cleanliness and exceptional service, making it a highly recommended choice for travelers seeking tranquility and beautiful views of Lake Lucerne. Show more
InfoSummary of reviewsThe Lubo - self check-in offers an enriching stay in Lucerne's historic old town, with its central location providing guests easy access to the city's attractions, shopping districts, and delightful restaurants. The proximity to the train station and lake adds to its convenience, making the hotel an attractive choice for visitors eager to explore Lucerne.
Guests particularly enjoy the modern amenities and comfortable accommodations at The Lubo. The rooms, characterized by stylish decor and cleanliness, often include kitchenettes, ideal for those planning meals during their stay. Visitors frequently commend the beds for their exceptional comfort and the rooms for their thoughtful design, catering well to both short and extended visits. Despite some reports of inconsistent cleanliness, especially in bathrooms, fresh linens and regular housekeeping are generally appreciated.
The breakfast experience is well-received, with guests enjoying a delectable start to their day in a charming café, known for its homemade granola and notable coffee. The complimentary breakfast, coupled with helpful staff, adds value to the visit. The self check-in process has been commended for its ease, and despite the absence of a physical reception, the responsiveness and professionalism of the staff enhance the welcoming atmosphere of the hotel.
While The Lubo's Wi-Fi service is positively remarked upon for its speed and stability, some guests have faced connectivity issues, particularly in the rooms. Nonetheless, the inclusion of international TV channels remains a pleasant feature for many.
Overall, The Lubo represents a compelling choice for budget-conscious travelers seeking a comfortable stay with modern conveniences in a picturesque setting. Though there are minor areas for improvement, including occasional challenges with Wi-Fi and self check-in, the hotel's many strengths make it a recommended option for those visiting Lucerne. Show more
100 meters from the Luzern train station, the lake and the famous Kapellbrücke (Chapel Bridge), the Waldstätterhof Hotel enjoys a central location.
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Summary of reviewsThe Waldstätterhof Swiss Quality Hotel, located in the heart of Lucerne, stands out for its unbeatable location and proximity to key attractions such as the Chapel Bridge, the KKL concert hall and the old town. The convenience of being steps away from the central train station and various transportation hubs makes it an excellent base for exploring the city and beyond.
The breakfast service at the hotel is highly praised for its variety and quality, described as "delicious," "superb," and "well presented." The breakfast buffet includes a range of items like scrambled eggs, breads, jams, yogurt and cereal with standout mentions of sesame seeded croissants. Despite some feedback on limited vegetarian options and occasional monotony, the breakfast experience is generally positive, complemented by a friendly and attentive staff.
Dining at the hotel's restaurant also garners favorable reviews with guests commending the high quality of local products and the availability of vegan options. The food quality, both for dinner and breakfast, receives high marks and the service is described as great, enhancing the overall dining experience.
Rooms at Waldstätterhof are appreciated for their spaciousness, cleanliness and modern touches. Many guests find the accommodations luxurious and comfortable with well-equipped amenities and a quiet ambiance. Although some rooms are noted to be small or slightly outdated, the overall experience is positive, consistently highlighting cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and professionalism. Guests describe them as very friendly, helpful and accommodating with special mentions of the efficient and polite reception staff. The attentive restaurant staff further contribute to the welcoming environment.
The cleanliness of the hotel is another strong point with guests repeatedly noting the rooms and bathrooms as immaculate. The tidiness and upkeep of public areas reflect the hotel's commitment to high hygiene standards, ensuring a pleasant stay for visitors.
The Wi-Fi experience is mixed; while some guests find the internet service reliable, others report weak and unstable connections. This aspect indicates room for improvement in providing consistent and strong Wi-Fi throughout the hotel.
Parking at the hotel is convenient with a variety of options available, including an internal parking lot and nearby public parking. While some guests find the parking fees on the higher side, many appreciate the proximity and availability of parking spaces.
The hotel caters well to families, offering spacious rooms and additional amenities like baby cots. The family-friendly atmosphere, coupled with the attentive staff, ensures a pleasant experience for all guests. Guests highlighted the comfortable beds and spacious accommodations, making it an ideal choice for family vacations.
Overall, the Waldstätterhof Swiss Quality Hotel provides a commendable experience, combining an excellent location, comfortable rooms and exceptional service, making it a standout choice for travelers visiting Lucerne. Show more
Situated at an ideal location in the center of Lucerne, surrounded by a fantastic mountain panorama.
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Summary of reviewsAMERON Luzern Hotel Flora enjoys consistently high praise for its exceptional location in the heart of Lucerne. Guests appreciate its proximity to Lucerne train station, the Chapel Bridge and Lake Lucerne, making it highly convenient for exploring the city's key attractions, shopping areas and dining venues. Despite its central positioning, the hotel offers a peaceful stay, further enhanced by easy access to public transportation.
The breakfast experience at the hotel is another standout feature, described as excellent, varied and of high quality. Guests enjoy a plentiful and diverse selection of freshly prepared items, which is well-organized and presented in a pleasant ambiance. The in-house restaurant also garners positive feedback for its modern Italian cuisine, good wine selection and cozy atmosphere, contributing to an enjoyable dining experience.
The hotel rooms are predominantly clean, modern and well-maintained. Guests appreciate the amenities such as good air conditioning, well-stocked minibars and daily replenished coffee capsules. However, some note that the rooms can be quite small, which may not be ideal for extended stays or guests with a lot of luggage. The cleanliness, despite occasional minor issues, generally meets high standards, enhancing the overall comfort.
The staff at AMERON Luzern Hotel Flora receive glowing reviews for their friendliness, helpfulness and professionalism. Guests frequently commend the reception staff for their courteous and efficient service, creating a welcoming and inviting atmosphere. Their proactive approach to addressing issues and accommodating requests significantly enhances the guest experience.
The complimentary Wi-Fi is another appreciated feature, although its performance varies with some guests experiencing weak signals or unstable connections. The hotel's parking options, while convenient, come with a cost that some guests find high. However, the central location and the availability of an underground garage add to the overall convenience for those traveling by car.
Family-friendly amenities and services make the hotel a popular choice for families with suitable room options, child-friendly amenities and accommodating staff. The location near various attractions further enables easy exploration for families.
The lively nightlife around the hotel can be a double-edged sword; while it appeals to those looking to enjoy Lucerne’s vibrant night scene, some guests find the noise disruptive, particularly from a nearby nightclub.
The beds are generally praised for their comfort, contributing to a restful stay, despite some occasional feedback on firmness or size.
In summary, AMERON Luzern Hotel Flora offers a blend of excellent location, high-quality breakfast, friendly staff and modern amenities, making it an attractive choice for many travelers. However, room size and occasional noise issues might be considerations for some. Despite mixed feelings about its four-star rating, the hotel's strong points in key areas create a positive and comfortable stay for most guests. Show more
InfoSummary of reviewsHITrental Old Town Apartments offers a prime location in the heart of Lucerne's Old Town, which is a significant highlight for its guests. The apartments are conveniently situated near the main train station, making it easy for travelers to explore the city and its iconic landmarks, such as the Chapel Bridge and Lake Lucerne. The area is vibrant with numerous restaurants, bars and shops within walking distance, yet remains relatively quiet at night, providing a peaceful retreat amidst the bustling city.
The apartments are praised for their cleanliness and functionality. Despite their compact size, they are well-equipped with essential amenities, including kitchen facilities, Nespresso machines and comfortable bedding. Guests appreciate the meticulousness of the cleaning staff, noting the spotless condition of the rooms and bathrooms. However, some found the spaces a bit cramped, especially for longer stays or families.
The staff at HITrental Old Town Apartments receives high marks for their efficiency and responsiveness. The check-in process is smooth and straightforward, facilitated by a convenient key box system and clear instructions via email. Many guests commend the team for their quick and helpful communication, although a few noted occasional unfriendly interactions and a lack of personal warmth due to the absence of on-site reception.
The Wi-Fi service is another strong point with most guests finding it fast and reliable throughout the entire apartment. This makes it convenient for activities that require a stable internet connection, enhancing the overall guest experience.
The nightlife around the apartments is lively and active with plenty of bars and restaurants contributing to a dynamic atmosphere. However, noise can be an issue for light sleepers with some guests reporting disturbances from nearby nightlife and street activities.
Opinions on the beds are mixed; while many guests find them comfortable, others mention issues with bed sizes, mattress firmness and pillow quality. Some guests suggest that improvements in these areas could enhance their stay even further.
Overall, HITrental Old Town Apartments provides a clean, well-equipped and centrally located base for exploring Lucerne, offering good value despite some minor drawbacks. Show more
InfoSummary of reviewsHITrental Chapel Bridge Apartments in Lucerne consistently receive praise for their exceptional location, cleanliness and staff hospitality, making it a top choice for travelers. Situated in the heart of the old town, the apartments offer stunning views of key landmarks such as the Chapel Bridge and the Reuss River. The strategic placement provides easy access to shops, restaurants and main transport hubs, making exploration both convenient and picturesque.
The apartments themselves are spacious, clean and well-equipped with modern amenities, including coffee machines, dishwashers and fully stocked kitchenettes. Guests particularly appreciate the comfortable beds and cozy, beautifully furnished interiors. Some rooms boast breathtaking views of the river and mountain scenery, enhancing the overall stay experience. While minor issues such as small bathrooms and a tiny lift were noted, the positives overwhelmingly prevail with many guests highlighting the excellent instructions for check-in and responsive service.
Cleanliness is a hallmark of the property with most guests finding the apartments to be very clean and well-maintained. Even though there are isolated complaints about minor lapses, the overall sentiment is highly positive.
The staff receive high accolades for their friendliness, helpfulness and swift responsiveness. Guests appreciate the seamless communication and accommodating nature of the team, contributing to an enjoyable stay. The easy self-check-in process is particularly commended and specific staff members are often mentioned for their exceptional service.
The free Wi-Fi is generally regarded as fast and reliable, adding to the convenience for guests. Although there are occasional comments about spotty connections, most reviews reflect a positive experience.
The location also benefits from a vibrant nightlife scene with various nearby restaurants and bars. While this adds to the lively atmosphere, some guests report noise disturbances late into the night. However, the central and energetic location remains attractive for those who enjoy being in the heart of the action.
Bed comfort receives mixed reviews with many guests praising the large, clean and comfortable beds, though some found issues with pillow quality and mattress firmness. Personal preference seems to play a significant role in these opinions.
Lastly, HITrental Chapel Bridge Apartments is noted for being a pet-friendly destination. Travelers appreciate that pets are welcomed without additional charges and the staff's kindness ensures a pleasant experience for all guests, including those with dogs.
In summary, HITrental Chapel Bridge Apartments offer an unbeatable location, exceptional views, cleanliness, modern facilities and excellent staff service, making it a highly recommended choice for travelers exploring Lucerne. Show more
InfoSummary of reviewsHITrental Zur Metzgern Apartments in Luzern consistently earns high praise from guests for its prime location, cleanliness, comfort, and exceptional staff service. Nestled in the heart of Luzern's old town, the apartments provide an ideal base for exploring the city's historic attractions, conveniently situated just 7-10 minutes from the Luzern Main Station. Its location offers easy access to the Chapel Bridge, serene lakefront, vibrant shopping streets, charming buildings, and vibrant market squares, allowing guests to immerse themselves in the city's medieval atmosphere.
The apartments are lauded for their spacious and modern living spaces, featuring comfortable beds and a bright ambiance, making them perfect for families and groups. The well-equipped kitchen facilities enable guests to enjoy cooking with all necessary appliances and utensils. Spotless cleanliness is a standout feature, complemented by cozy environments that ensure a comfortable stay. Guests appreciate the ample storage solutions, generous bathrooms, and overall feeling of luxury.
The staff at HITrental Zur Metzgern Apartments receive accolades for their friendly and accommodating service. Quick responses to inquiries, efficient check-in and checkout processes, and diligence from the cleaning crew contribute to a hassle-free experience. Despite occasional mentions of limited on-site customer service, guests often express satisfaction with their interactions.
Though the Wi-Fi experiences vary, many guests report satisfactory connectivity with fast speeds for streaming services. The beds are mostly praised for their comfort and cleanliness, offering a cozy atmosphere for relaxation. While some guests prefer softer mattresses or additional pillows, the overall quality of the bedding complements the well-maintained environment, enhancing the restful nature of the stay.
In conclusion, HITrental Zur Metzgern Apartments provides exceptional value for money, combining beautifully organized, spacious accommodations with an unbeatable central location. Its historical charm, cleanliness, and dedicated staff make it a recommended choice for travelers seeking a comfortable and immersive experience in Luzern. Show more
InfoSummary of reviewsHotel Alpina Luzern stands out prominently due to its exceptional central location, heartily endorsed by guests for its proximity to the train station, historical center and top city attractions. This positioning not only allows convenient commutes but also places visitors near the ferry harbor and key shopping areas, making it an ideal spot for exploring Lucerne on foot.
Breakfast at Hotel Alpina Luzern is another highlight with reviews frequently describing it as excellent and varied, catering to diverse dietary preferences including vegan options. Guests appreciated the breakfast service at the nearby Metropol or Monopol Hotel, noting the quality and value for a fulfilling start to the day.
The hotel’s rooms receive praise for their spaciousness and cleanliness, essential elements for a comfortable stay. Families particularly value the large adjoining rooms. Bathrooms, while sometimes outdated, are noted for their cleanliness and high-quality materials. However, some guests find the décor dated and the lack of air conditioning troublesome, especially during hot weather. The rooms’ comfort is augmented by pleasant views from balconies and considerate amenities.
Staff at Hotel Alpina Luzern are frequently commended for their friendliness and helpfulness. The welcoming atmosphere, along with the attentive and professional reception team, significantly enhances the guest experience. Instances of personalized service, such as room upgrades and resolving technical issues, further underscore their commitment to guest satisfaction.
On the downside, WiFi performance is mixed; while some guests find it effective, others describe it as weak and unreliable. Parking, though secure and convenient, is limited and guests are often redirected to the nearby station car park with fees considered somewhat high by some.
Bed comfort generally receives positive feedback, though there are mentions of worn mattresses and the inconvenience of double beds made from two single mattresses. Cleanliness of the bedding and rooms remains consistently high.
Despite minor drawbacks, such as dated décor, lack of air conditioning and mixed WiFi reliability, Hotel Alpina Luzern offers a generally positive experience. Its unbeatable location, clean and spacious rooms, satisfying breakfast and exceptionally friendly staff make it a favored choice among travelers, providing a practical option for both short vacations and extended stays. Show more
InfoSummary of reviewsAltstadt Hotel Krone Luzern is a well-reviewed establishment, praised extensively for its prime location, outstanding breakfast, comfortable rooms and welcoming staff. Nestled in the heart of Lucerne’s historic Old Town, the hotel provides guests with easy access to the city’s main attractions, shops and transport links. Guests particularly appreciate the serene ambiance despite the bustling surroundings, which include picturesque views and stunning architecture.
The breakfast experience is frequently highlighted as a standout feature with guests commending the variety and quality of offerings, ranging from fresh bread to savoury and sweet options. Dedicated staff, especially an employee named Elizabete, contribute to a warm and inviting breakfast atmosphere. Though a few guests suggested more vegan options and a reduction in plastic use, the consensus remains highly positive.
The rooms at Altstadt Hotel Krone Luzern are noted for their cleanliness, comfort and practical amenities such as coffee machines, minibars and microwaves. Guests enjoy the spaciousness of many rooms, high ceilings and beautiful decor. While some guests found certain rooms to be smaller or outdated, the overall sentiment is positive with beautifully maintained and modern fittings.
Cleanliness is a strong point with numerous reviews praising the immaculate condition of both rooms and bathrooms, although minor inconsistencies were occasionally mentioned. High standards of cleanliness are maintained, contributing to a comfortable stay.
The staff is consistently described as friendly, helpful and professional, enhancing the overall guest experience. Many reviews emphasize the attentiveness and warmth of the personnel with standout mentions of exceptional service from the reception and breakfast teams.
While WiFi experiences vary with some guests praising its speed and reliability, others found it intermittent or weak, especially on higher floors. The hotel's vibrant surroundings offer an active nightlife and early morning activity, which may contribute to noise levels, yet it simultaneously provides an immersive urban experience.
Comfortable beds are another praised aspect with the majority of guests appreciating the quality of the mattresses and bedding, leading to restful nights.
Despite being a three-star hotel, Altstadt Hotel Krone Luzern often exceeds expectations with its excellent service, prime location and outstanding breakfast. While some guests feel the pricing should align more closely with higher-rated hotels, the charming historic setting and modern comforts make it an exceptional choice for travelers seeking a central, comfortable and welcoming stay in Lucerne. Show more
