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Summary of reviewsJorela Family Hotel has received commendable reviews, particularly for its strategic location, dining options and friendly staff. The hotel is well-situated near local stores, supermarkets and essential facilities, making it very convenient for guests. This practical location, combined with quiet surroundings, provides both a peaceful stay and easy access to the city center and other spots via taxis. While some noise from the intersection and distance to the city center were noted, the majority of guests found the location advantageous for their needs.
The breakfast experience at Jorela Family Hotel is frequently highlighted for its quality, variety and generous portions. Guests mention the delicious and plentiful food as a key highlight, supported by a cozy atmosphere and friendly staff. The presence of a restaurant and bar adds to the convenience, offering delicious dining options throughout the day. Similarly, dinner at the hotel's restaurant receives praise for its taste, large portions and satisfying cuisine, though the kitchen's closing time at 10 p.m. might be a slight drawback for late-night diners.
The rooms at Jorela Family Hotel are generally described as warm, cozy and very comfortable with delightful features like skylights and garden views. However, the small size of the rooms and some maintenance issues—such as sound insulation, cigarette smells and shower drainage problems—were pointed out by some guests. Despite that, the overall ambiance of the rooms contributed positively to the guest experience.
Cleanliness is another aspect where Jorela Family Hotel mostly shines with many guests appreciating the well-maintained rooms and bar area. Nonetheless, there were occasional reports of cleanliness issues, including cobwebs and mold in the bathroom, indicating room for improvement in certain areas.
The hotel's staff are frequently praised for their responsiveness, kindness and multilingual capabilities, creating a welcoming environment for guests. Despite a few isolated incidents of less favorable interactions, the majority of guests found the service excellent and the staff's friendliness a significant positive aspect of their stay.
Regarding the beds, guests consistently report high comfort levels, often noting better sleep than at home. The beds are highlighted for their softness and comfort, contributing greatly to a restful night's sleep.
In summary, Jorela Family Hotel is well-regarded for its convenient location, excellent breakfast and dinner offerings, comfortable beds and friendly staff. While there are some areas for improvement, overall, it provides a pleasant and satisfying stay for its guests.
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