5-Star HotelFeatures numerous hot spring pools and a family-friendly atmosphere. It offers a variety of recreational activities and spa services.
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Summary of reviews related to the '5 Star' categoryBaldi Hot Springs Hotel & Spa is a unique destination in La Fortuna, offering a distinctive blend of spa and waterpark experiences with overnight accommodations. Despite being marketed as a five-star hotel, opinions on its star rating and service quality vary; some guests feel that it offers more three-and-a-half-star service, particularly when it comes to breakfast quality, which some found lacking the standard expected of a luxury establishment.
However, the hotel excels in certain areas, with benchmark performance for customer service noted by guests, who describe the staff as embodying five-star standards. The expansive and well-maintained grounds also meet expectations for a five-star resort, providing picturesque scenery and a serene atmosphere for relaxation. Visitors find the pricing fair for a five-star hotel, and overall impressions are positive, with guests keen to return for another visit. Baldi is more accurately described as a spa resort combined with a waterpark, delivering a fantastic experience for those seeking a unique getaway in the heart of Costa Rica.
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