4-Star HotelThis hotel is well-situated for exploring the Amalfi Coast and Cilento's beaches, offering air-conditioned rooms and suites, some with sea views. It features an outdoor swimming pool, hammam, and fitness room for relaxation. Meeting rooms are available for events, making it suitable for both leisure and business travelers.
Show more
Summary of reviews related to the '4 Star' categoryNovotel Salerno Est Arechi presents a mixed bag of experiences for guests expecting a traditional four-star stay. While some visitors find the facilities generally align with four-star standards and praise the hotel's appealingly low prices, a notable number express disappointment over aspects they feel fall short of this rating. Common criticisms point to the hotel's overall maintenance, with some areas appearing old and poorly kept, as well as issues with room cleanliness and cramped accommodations for larger groups.
The breakfast experience receives mixed feedback; while some appreciate its abundance, others criticize it for simplicity disproportionate to the associated costs. The restaurant ambiance is questioned, with specific mentions of the use of plastic placemats that detract from an expected upscale dining experience.
Customer service seems to be another point of contention, with guest interactions described as sparse and lacking the warmth typically associated with a higher-end hotel. On the positive side, some guests mention that their stay meets the general four-star criteria, suggesting comfort and value were found, particularly for single-night visits. Despite these challenges, the hotel may appeal to travelers looking for affordability with basic four-star amenities.
Show moreRead review summaries for all categories
