Arcohotel

San Mateo de Gallego 41.83048100, -0.76866500 , Arco, 9 (Show on Map)
8.1
Very Good


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Summary of reviewsArcohotel is highly praised for its strategic and tranquil location in the heart of San Mateo de Calego, offering easy access to Zaragoza within a short drive. Guests appreciate the peaceful setting by a charming river, complemented by nearby amenities such as bars, restaurants, supermarkets and bus stops. Convenient parking options further enhance its appeal.

The breakfast at Arcohotel is included in the room price, providing a convenient start to the day with a selection of coffee, pastries, toast, jam, milk and juice, albeit industrial and pre-packaged. While it may not offer an elaborate spread, it is generally seen as a nice touch considering the room rates.

Dining experiences at the hotel are pleasant with well-priced and tasty meals, particularly the sandwiches in the hotel's restaurant. The location also allows easy access to numerous nearby dining options, enhancing the overall culinary experience.

Guests commend the modern, spacious and clean rooms equipped with essential amenities like air conditioning, heating and safes. The comfort of the beds and pillows is frequently highlighted, although there are occasional mentions of issues such as cigarette odors and minor cleanliness lapses.

Staff service at Arcohotel receives high praise for being warm, welcoming and attentive. Specific individuals, like Monica, are often singled out for their exceptional service, contributing to a pleasant and accommodating atmosphere throughout the stay.

The hotel offers a pet-friendly environment with a small surcharge, particularly suitable for small dogs under 10kg. The welcoming attitude towards pets adds to the hospitality of the establishment.

Overall, Arcohotel stands out as a comfortable, conveniently located and hospitable accommodation option, ideal for travelers seeking a peaceful yet connected stay with modern amenities and personable service.
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Categories
Dog Friendly Bed & Breakfast

Accessible Bed & Breakfast

3-Star Bed & Breakfast

Room Types
Double or Twin Room This modern, air-conditioned room features free Wi-Fi, a flat-screen TV and a DVD player. It comes with a safe and a private bathroom.

Triple Room This modern, air-conditioned room features free Wi-Fi, a flat-screen TV and a DVD player. It comes with a safe and a private bathroom.

Guest Reviews
8.1
Very Good
Location
Arcohotel is celebrated among its guests for its well-thought-out location, making it a notable choice for travelers. Situated in the heart of the peaceful village of San Mateo de Calego, this hotel provides easy access to Zaragoza, only 15 to 30 minutes away by car. The strategic positioning makes it particularly convenient for those exploring the northern parts of Spain or making stopovers during their road trips.

Guests highlight the tranquil environment of the hotel, nestled in a quiet street away from the hustle and bustle, yet still near essential amenities. The town center, brimming with bars, restaurants, supermarkets and bakeries, is just a short walk away, offering a slice of real Spanish village life. Proximity to bus stops also enhances connectivity, linking directly to Zaragoza and nearby attractions.

Practical aspects such as easy and free parking options on surrounding streets, including a small dirt parking lot nearby, add to the convenience. The hotel's setting by a charming river further boosts its appeal, creating a lovely, picturesque atmosphere appreciated by those seeking both relaxation and accessibility.

Overall, the central, peaceful location complemented by nearby facilities and seamless road access makes Arcohotel a favored choice for visitors.

Breakfast
The breakfast experience at Arcohotel has elicited varied opinions from guests. Many commend the convenience of having breakfast included in the price, appreciating that it saves time and money. The complimentary breakfast typically includes items such as coffee, pastries, toast, jam, milk and juice, although the offerings are mostly industrial and pre-packaged. Positive remarks highlight the adequate variety and the nice touch of having a breakfast provided, especially for the price of the rooms.

Several guests noted improvements in the breakfast space and services with a plentiful and varied selection available at times, though these instances seem less frequent. A standout feature for some was the adjacent bar where breakfast is served, adding a local touch to their dining experience.

However, recurrent criticisms point to the minimal and basic nature of the breakfast. Many reviews describe the offerings as industrial pastries and boxed juices, which lack fresh options and variety. There are also mentions of cleanliness issues in the breakfast area and a lack of utensils, which detracted from the experience for some guests.

Overall, while the breakfast might not be the most elaborate or varied, it is generally appreciated as a complimentary perk by many guests considering the price point of their stay at Arcohotel.

Dinner
The Arcohotel offers a delectable dining experience with guests frequently praising the delicious meals and well-priced sandwiches available at the hotel's restaurant. The hotel's prime location further enhances the dining experience, as it places visitors in close proximity to various restaurants, several bars and the town center, which boasts numerous dining options and peaceful spots to enjoy a drink. Despite a minor inconvenience where some guests had to order dinner from outside due to the lack of a restaurant in the village, the nearby eateries and a good restaurant next to the hotel compensate adequately. Additionally, the location makes it an ideal stop for those embarking on a road trip through Spain with convenient amenities like a nearby supermarket and a small parking area to leave the car.

Rooms
At Arcohotel, guests frequently highlight the modernity and cleanliness of the rooms, which are spacious, comfortable and well-ventilated. Many reviews appreciate the updated facilities, including the bathrooms, which are clean and functional. The comfort of the beds and the soft pillows receive positive mentions, adding to the restful atmosphere of the hotel. Rooms come equipped with essential amenities such as air conditioning, functional heating and even a safe, making for a convenient stay.

The size of the rooms is often praised, providing ample space for relaxation. Guests also note the accommodations as excellent value for money, particularly appreciating the thoughtful touches, such as a good basic breakfast and the availability of connecting rooms for families.

However, there are some recurring issues with cigarette odors in certain rooms, leading to discomfort for some visitors. A few reviews also mention cleanliness issues, particularly concerning room floors, furniture maintenance and occasional missed cleanings. Despite these drawbacks, many guests find the hotel to be a cozy and inviting place, perfect for resting while traveling, especially highlighted by the friendly and attentive staff.

Overall, Arcohotel is noted for its combination of modern amenities and a comfortable, clean environment, making it a reliable option for travelers.

Beds
The beds at Arcohotel have received quite varied feedback from guests. Positive remarks highlight that many of the beds are comfortable with some reviewers specifically noting the super comfortable mattresses and bedding. Certain guests have praised the large and clean beds, making for a pleasant night's sleep. Reviewers have also mentioned the overall good quality of the beds and the comfort they provide.

However, there are also aspects that need improvement. Several guests found the mattresses to be too soft with some mentioning that they sag or sink in the middle. This was a recurring issue for some, detracting from their overall comfort. Additionally, cleanliness concerns were raised, such as finding hairs and small ants on the beds and occasionally stained sheets. The pillows received less favorable comments, often described as uncomfortable or needing improvement.

Overall, while many guests enjoyed the comfort of their beds at Arcohotel, there are still notable issues regarding mattress softness and bedding cleanliness that the hotel might need to address.

Cleanliness
Arcohotel offers a mixed experience when it comes to cleanliness with numerous positive remarks but also some notable issues. Guests frequently praised the hotel for its modern and clean rooms, emphasizing clean and comfortable accommodations and facilities. Many described their rooms as very clean, well-kept and featuring clean tiled bathrooms. Several reviews highlighted the hotel’s organized atmosphere and fresh scent throughout the premises, adding to an overall pleasant stay.

However, there are several areas where the hotel falls short. Some guests noted cleanliness issues, such as noticeable dust on vents, crumbs and hair on the floors and rooms that weren't dusted thoroughly. Specific cleanliness problems extended to the bathrooms with mentions of dirty shower screens and toilet handles. In some unfortunate cases, guests encountered rooms that smelled strongly of cigarettes or even marijuana, pointing to inadequate ventilation or previous guests' behavior not being properly addressed. Maintenance of room fixtures also appeared to be an area needing improvement with reports of broken doors and dusty furniture.

The overall impression is that while Arcohotel can provide a clean and comfortable stay for many, there are inconsistencies in the level of cleanliness that need attention. More thorough cleaning practices and better maintenance could greatly enhance the hotel experience for future guests.

Staff
The guest reviews for Arcohotel laud the hotel staff for their exceptional service and friendliness. Many visitors underscore the warm and welcoming attitude of the staff, often mentioning specific individuals like Monica, who is highlighted for her kindness and attentive service. The reception team consistently receives praise for being helpful, efficient and always ready to provide information or assistance. Despite a few negative comments regarding certain staff members or occasional service gaps, the general consensus is overwhelmingly positive.

Guests frequently remark on the professional and accommodating nature of the receptionists with several reviews noting their flexibility and pleasant demeanor. The personal treatment provided by the staff leaves a lasting impression on visitors, fostering a friendly atmosphere throughout their stay. Additionally, the staff’s ability to remember returning guests and their attention to detail enhances the overall guest experience.

Overall, the service at Arcohotel is described as impeccable, showcasing a team that is both attentive and genuinely invested in ensuring a comfortable and enjoyable stay for their guests.

Accessible
Arcohotel offers a mix of accessible features for guests with disabilities, making it a reasonably comfortable option for travelers. Located very close to Zaragoza's highest access point, it boasts useful amenities such as an elevator — a rarity in historical town centers — and a functional room with a sink adapted for guests with reduced mobility. The convenience of reaching the room with a suitcase is a definite plus. The bedding is described as comfortable, adding to the overall ease of the stay.

However, there are some aspects to consider. Although the hotel allows pets, the access to the hotel can be challenging due to poor signage and reception hours lack flexibility. Additionally, some amenities and room features might not be up to standard with reports of broken items and stained pillows. While the effort to accommodate disability needs is clear, the experience might vary based on individual expectations and specific requirements.

Dog Friendly
Arcohotel offers a very dog-friendly stay, allowing pets in the hotel for a small surcharge of 5 euros per night. The accommodation is particularly well-suited for small dogs, providing them with a welcoming environment and a fair supplement for their stay. Dogs are accepted warmly and pets are genuinely treated with care with staff members even showing affection towards the animals. However, it is important to note that the hotel has a weight limit policy and does not accept dogs over 10kg. Overall, the reasonable extra cost and the hospitality towards pets make Arcohotel a great choice for travelers looking to bring their furry friends along.


No, Arcohotel doesn't have any pool.

No, a spa isn't available at Arcohotel.

Yes, Arcohotel welcomes dogs.

No, parking facilities aren't available at Arcohotel.

No, Arcohotel doesn't have a gym.

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