5-Star HotelSummary of reviews related to the '5 Star' categoryEurostars Sitges is a 5-star property loved by many guests for its exceptional services and facilities. It is considered the best hotel in the world by some. The hotel's golf course is a great feature and the room comfort is top-notch. However, some guests feel that the hotel's services are more suited for a 4-star rating due to the poor state of some facilities like disintegrating flower pots, a lack of shower caps and shave kits in the rooms and inadequate minibars. The breakfast is also not up to the standard of a 5-star hotel. In addition, some guests complain about the unfriendly staff and the unwillingness to modify reservations even after obtaining approval from booking platforms. Despite these complaints, the hotel still receives praise for its magnificent ambiance and offers, although some guests feel that the hotel needs a revamp to meet the standards of a 5-star establishment. The luxurious hotel deserves its 5-star rating, but there is room for improvements to meet guests' expectations.
Show moreRead review summaries for all categories
