InfoSummary of reviewsLas Brisas Huatulco-All Inclusive is a must-visit destination for its exceptional location with stunning views and three beautiful, private beaches. Guests appreciate the tranquility and privacy of the beaches and the hotel's staff provides excellent service. The breakfast buffet is highly praised for its variety and flavor with the breakfast station receiving particular praise. The à la carte restaurants receive mixed reviews, but the buffet has some tasty and fresh options with enjoyable themed dinners. Despite some outdated rooms with an unpleasant sewage smell, the hotel offers spacious and clean rooms with great views. The hotel maintains a high standard of cleanliness with well-maintained facilities and good service from the friendly and dedicated staff. The beach is a major highlight, described as beautiful and lovely with excellent service, while the pools have a good depth for children to play safely while parents relax. Las Brisas Huatulco-All Inclusive is a fantastic choice for families looking to have an amazing time together. Overall, Las Brisas Huatulco-All Inclusive is highly regarded for its beautiful views, delicious cuisine and a wide range of amenities, making it a great vacation destination. Show more
InfoSummary of reviewsQuinta Real Huatulco offers an enchanting escape on the breathtaking hilltop overlooking Tangolunda Bay, providing a perfect blend of luxury, privacy, and mesmerizing views. The hotel impresses with its serene surroundings and direct access to a pristine beach, promising a tranquil and almost private seaside experience. Its strategic location also allows for easy exploration of nearby attractions and other beach spots, despite the picturesque staircases navigated due to its elevation.
Breakfast at the hotel is highly acclaimed, with a delightful selection of fruits and baked goods, served amidst stunning vistas, reinforcing the feeling of dining in paradise. Although dinner experiences vary, the traditional Oaxacan dishes and exquisite presentation often leave guests delighted, complemented by the friendly and attentive service.
The accommodations are particularly noteworthy, with beautifully designed and spacious rooms, some featuring private pools and magnificent ocean views, ensuring a luxurious and comfortable stay. The well-appointed rooms, coupled with pristine cleanliness throughout the property, significantly enhance guest satisfaction.
The staff at Quinta Real Huatulco stand out for their exceptional service, creating a welcoming and familial atmosphere with their professionalism and attentiveness. The pool and beach areas offer pure relaxation, with glamorous settings and attentive poolside service. While the Wi-Fi could improve in certain areas, the overall amenities and peaceful environment provide ample compensation.
As a boutique resort, Quinta Real Huatulco offers a level of exclusivity and personalized service in a medium-sized, uncrowded atmosphere, ideal for families and romantic getaways alike. This stunning property, celebrated for its luxury, beauty, and excellent staff, ensures memorable stays for those seeking an idyllic retreat in Huatulco. Show more
InfoSummary of reviewsVilla Blanca Huatulco is an exceptional choice for travelers, boasting an outstanding location nestled between beautiful beaches and charming town areas, including Playa Chahue, La Crucecita, and Santa Cruz. The hotel's proximity to these attractions, markets, restaurants, and shops creates an ideal base for exploration, with many destinations within walking distance in a safe, friendly neighborhood. Friendly resident cats add to the pet-friendly charm, while equally friendly and attentive staff further enhance the experience.
The breakfast at Villa Blanca Huatulco is highly praised for its diverse and rich offerings, including both local and western dishes, making it a must-have feature of any stay. Guests delight in the quality of the food, especially the fresh fruit and traditional items. Dinner experiences are similarly commendable, with standout dishes and supportive ambiance from theme nights and Bohemian Fridays augmenting the vibrant atmosphere.
Accommodations provide comfort with spacious, rustic, and clean rooms, most featuring charming balconies. While some guests suggest improved lighting, the room's decor, efficient air conditioning, and comfortable beds contribute to a pleasant stay. The cleanliness extends throughout the property, including well-maintained grounds and a retiled pool lauded for its inviting tranquility and beauty, also suitable for family enjoyment with a designated children's area.
The hotel's proximity to serene beaches, with easy access and partnerships with local beach clubs, offers guests relaxing and exclusive experiences. The friendly staff aids in tour arrangements, adding to the engaging stay.
Families regard Villa Blanca Huatulco as a welcoming retreat, enjoying accommodations that cater to their needs, a vibrant pool area, and a friendly atmosphere. The overall ambiance is underscored by a clean, welcoming environment with remarkable hospitality.
While the Wi-Fi service is noted as an area for improvement, the high standard of service, comfortable facilities exceeding its four-star rating, and excellent price-value ratio make Villa Blanca Huatulco a favored choice for many, inspiring strong recommendations and return visits. Show more
InfoSummary of reviewsQuinta Bella Huatulco is highly regarded for its picturesque and tranquil setting on Chahue Beach, offering direct access to pristine shores and breathtaking ocean views. The strategic location allows guests to easily explore downtown Huatuco, Santa Cruz, La Crucecita and several local attractions, including the marina, viewpoint and shopping centers. Proximity to essential amenities such as banks, supermarkets and convenience stores adds to the hotel's overall convenience.
Breakfast at the Marea restaurant is a standout with tasty offerings such as excellent coffee, warm bread and tortillas enjoyed against the backdrop of the bay, where whales may even be spotted. The hotel also excels in its dinner options with diverse and flavorful menus across several on-site restaurants, praised for both their food quality and exceptional service. Nevertheless, some felt that the meal prices were sometimes too high relative to quality and there was a noted need for more vegetarian options and better provisions for young children.
The rooms at Quinta Bella Huatulco are spacious and comfortable, often featuring private pools and balconies that provide serene ocean views. While the accommodations are generally clean with comfortable beds, some guests pointed out that the facilities appear outdated and require renovation. Problems such as weak air conditioning, worn towels and insufficient lighting have been noted, though these are counterbalanced by the diligent and friendly housekeeping staff.
The hotel's cleanliness consistently impresses guests with well-maintained areas including the pool and beach surroundings, which enhance the overall experience. Though the towels and linens are in need of updating, the property remains mostly spotless and pleasant.
Staff are frequently praised for their friendliness, professionalism and attentiveness, significantly contributing to the welcoming atmosphere. Whether at the front desk, in housekeeping or at the pools and restaurants, the team is committed to ensuring guest satisfaction, leaving many visitors with positive impressions.
The hotel's WiFi connectivity, however, is an area needing improvement as many guests report issues with poor and unreliable signals, especially in their rooms. Despite this, the cleanliness, size and appealing decor of the pool facilities are a highlight, offering well-maintained spaces for relaxation with beautiful views, particularly from the infinity pool.
The beach at Quinta Bella Huatulco is celebrated for its cleanliness and scenic beauty, though strong currents limit swimming opportunities. Guests can still enjoy the magnificent views and the peaceful ambiance, occasionally disrupted by private events but generally serene and inviting.
While parking at the hotel can sometimes be crowded, it is free and secure, which many guests appreciate. Bed comfort, however, is another aspect that requires attention with many guests finding the beds uncomfortable due to old and worn linens and mattresses.
Positioned as a four-star establishment, Quinta Bella Huatulco combines its lovely design, attentive service and clean facilities to create a charming and comfortable experience for visitors. Even though some areas, particularly price points and outdated systems, suggest room for improvement, the hotel's boutique charm and superb location ensure a memorable stay. Show more
InfoSummary of reviewsCamino Real Zaashila Huatulco is celebrated for its remarkable location, nestled within a tranquil and visually stunning private bay. The hotel's beachfront placement provides incredible ocean views and a serene environment, ideal for those seeking relaxation and peace away from urban bustle. Guests frequently commend the beautiful architecture and well-maintained tropical gardens, which blend harmoniously with the natural beauty, enhancing the overall ambiance. The spacious rooms and thoughtfully designed common areas, including a breathtaking pool, add to the hotel's appeal, making it a visually and experientially pleasing destination.
The breakfast experience at Camino Real Zaashila Huatulco generally leaves a positive impression with many guests praising the delicious and varied buffet. While there are occasional complaints regarding cost and the need for more variety, particularly for children, the scenic restaurant views and tasty offerings are well-received.
Dinner experiences, however, receive mixed reviews. While some guests enjoy the Mexican dinner buffet, many find the food overpriced and of low quality with limited menu options. Service at dinner time is often criticized for being slow and understaffed, detracting from the overall dining experience despite the otherwise excellent setting.
Rooms are described as spacious and comfortable with some featuring delightful touches like private pools and terraces. However, the need for maintenance and refurbishment is a frequent comment with guests noting issues like outdated furnishings and inconsistent cleanliness.
The hotel's cleanliness is generally praised, particularly in the common areas and pool. However, the cleanliness of specific rooms and some public facilities can be inconsistent with occasional maintenance lapses noted.
Staff at Camino Real Zaashila Huatulco receive high marks for their friendliness and professionalism, often making guests feel at home with their attentive service. Special mentions of outstanding service from individuals like Gladys and Reynaldo highlight the team's dedication. However, reports of understaffing, particularly in the food service areas, suggest room for improvement.
Wi-Fi connectivity at the hotel is frequently criticized with many guests experiencing slow and unreliable internet service, particularly in the rooms. This could pose a challenge for those needing a fast and consistent connection.
The spa receives mixed reviews with some guests dissatisfied with the quality and cost of the services. The gym has recently been renovated, but it still faces issues such as broken equipment and a lack of essential amenities, suggesting that further improvements are needed.
The pool area stands out as a highlight, praised for its size, beauty and suitability for families. The private pools associated with some rooms are also well-received. Despite some maintenance issues, the pool remains a favorite feature among guests.
The hotel’s private beach is another major attraction, noted for its cleanliness, beauty and intimacy. The beach offers a calm and scenic retreat, although swimming can sometimes be challenging due to strong waves and rocky areas. The beachfront location and abundant shady spots enhance the overall beach experience.
Parking at the hotel has its challenges with limited spaces and inconvenient locations requiring improvements.
In summary, Camino Real Zaashila Huatulco is a prime destination for those seeking comfort and natural beauty with standout features including its location, beachfront views and friendly staff. However, areas such as room maintenance, dinner quality, Wi-Fi connectivity and parking logistics show opportunities for enhancement to provide an even better guest experience. Show more
InfoSummary of reviewsHoliday Inn Huatulco by IHG, consistently earns high praise from guests for its exceptional location, comprehensive amenities and exceptional service. The strategically situated hotel offers easy access to the city center and nearby Santa Cruz Beach, providing guests with a plethora of dining and entertainment options within walking distance. Cleanliness and comfort are recurring themes with modern facilities and well-maintained spaces contributing to an inviting atmosphere.
The breakfast experience at the hotel is highly regarded, featuring a well-managed buffet that offers a wide selection of tasty and satisfying dishes. The in-house restaurant and bar also receive positive feedback for their delicious meals and excellent service. Despite some comments regarding limited menu variety, most guests find the food quality and service excellent.
Guests are particularly impressed with the rooms, noting their cleanliness, spaciousness and comfort, especially the high-quality beds and pillows. Modern amenities such as coffee machines add to the convenience. The friendly and attentive staff further enhance the guest experience, earning specific mentions for their exceptional service and hospitality.
While the WiFi can be inconsistent with some guests experiencing connectivity issues, there are instances where it performs well. The pool, though small, is clean and conveniently located, serving as a pleasant spot for a quick swim. However, its size may be limiting for some guests, particularly families looking for extensive poolside relaxation.
The hotel is also noted for its family-friendly environment, offering a comfortable and safe atmosphere for vacations. Minor suggestions for improvement include faster cleaning of common areas and extended pool hours, but these do not significantly detract from the overall experience.
In summary, Holiday Inn Huatulco by IHG, is highly recommended for its convenient location, excellent service, clean and comfortable accommodations and strong dining options, making it a sought-after destination for travelers. Show more
InfoSummary of reviewsBinniguenda Huatulco & Beach Club is highly regarded for its serene location surrounded by well-maintained gardens, providing easy access to Huatulco's vibrant center and picturesque marina. The hotel's beach club, a short walk away, offers stunning views and numerous amenities, making it an excellent choice for both relaxation and exploration. Visitors enjoy a variety of on-site activities and appreciate the friendly, attentive service that enhances their stay.
The breakfast and dinner experiences, while generally positive, show room for improvement. Guests appreciate the variety and quality of breakfast, although some note issues like limited options and minor cleanliness concerns. Dinner entertains with vibrant shows and a welcoming atmosphere, but some diners feel the menu could benefit from more variety and consistency.
Rooms are often praised for cleanliness and comfort, with daily cleaning enhancing guest satisfaction. However, there are some issues with humidity, odors, and noise near the restaurant. The beds are generally comfortable, contributing to a positive sleep experience despite some minor pillow concerns. The hotel is dedicated to cleanliness, impressing guests with its hygienic environment maintained by a friendly and attentive staff.
The pool area provides a tranquil retreat, though some note early closing times and occasional maintenance concerns. Families find the hotel especially appealing, enjoying a range of activities and amenities suitable for children, creating a lively, family-friendly atmosphere.
Despite some issues with wifi connectivity and limited meal schedules, the all-inclusive offerings are well-received, providing good value for money and enhancing the overall experience with engaging entertainment and a helpful staff. In summary, Binniguenda Huatulco & Beach Club offers a pleasant mix of relaxation, entertainment, and hospitality, making it a delightful destination for a wide range of travelers. Show more
InfoSummary of reviewsHotel Santa Cruz Huatulco receives commendations for its prime location in the heart of Huatulco, offering convenient access to Santa Cruz Beach, the marina, and local shopping areas. Guests appreciate its proximity to the 9 Bays of Huatulco, facilitating enjoyable beach outings and water activities. The area is highlighted for its peaceful and safe ambiance, complemented by the hotel's clean facilities and a spacious pool that offers relaxation.
The hotel offers a well-regarded dining experience with tasty and affordable options for dinner, particularly praised for the flavorful food and friendly service. Breakfast, while mixed in reviews, is noted for its delicious taste and reasonable pricing, though some guests mention a lack of variety and occasional service delays.
Rooms are described as spacious and clean, featuring comfortable beds and effective air conditioning. While some maintenance issues and noise disruptions are noted, the overall comfort and room size are positively received. Cleanliness is a strong point, with attentive staff ensuring the hotel remains tidy, despite occasional issues in specific areas like bathrooms and pools.
The staff at Hotel Santa Cruz Huatulco are frequently praised for their friendly and attentive service, contributing significantly to guests' positive experiences. However, the Wi-Fi service is generally seen as inadequate, with many guests experiencing connectivity issues.
The hotel pool is a favorite among visitors, appreciated for its size, cleanliness, and inviting atmosphere, making it a great spot for relaxation. The parking facilities receive a positive nod for being secure and easy to navigate, adding to the convenience for guests traveling by car.
Families find the hotel accommodating, enjoying the spacious rooms and family-friendly pool. Although there is room for improvement in services and amenities for pets, the overall experience is viewed as valuable for families seeking a beachside getaway.
In summary, Hotel Santa Cruz Huatulco is recognized for its excellent location, clean and comfortable accommodations, friendly staff, and pleasant dining experiences, although some aspects like Wi-Fi service and room maintenance could benefit from further enhancement. Show more
InfoSummary of reviewsPark Royal Beach Huatulco - All Inclusive impresses guests with its remarkable location and stunning sea views. Nestled in a tranquil area with easy access to Santa Cruz, the hotel offers a seamless shuttle service to the beach club, ensuring convenience despite the distance to the shoreline. The spacious rooms, coupled with excellent facilities such as the seventh-floor pool, create an environment perfect for family getaways. Although the location's elevation may present challenges for some elderly guests, the serene surroundings and exceptional amenities balance the experience effectively.
The breakfast service notably stands out with its high quality and attentive staff. Guests frequently praise the à la carte offerings for their deliciousness and the friendly service, although some desire greater variety. Improvements include added seafood dishes, contributing positively to the breakfast experience, despite occasional delays.
While the dinner offering receives mixed reviews, guests commend the buffet and snack options despite a need for a more diverse menu. The service staff are applauded for their hospitality, although early closing times and limited evening dining choices can frustrate guests. Recent developments in menu variety, particularly in the Italian restaurant, indicate potential for dining improvements.
The spacious rooms are well-maintained, providing comfort that guests appreciate. Clean and cozy beds enhance the restful environment, with positive remarks on cleanliness extending from the rooms to the pools, underscoring the hotel's commitment to a pristine experience.
The staff at Park Royal Beach Huatulco receive consistent accolades for their attentiveness and friendliness, contributing to a welcoming ambiance that complements the hotel's scenic beauty. Despite minor reception service issues, the team's dedication to customer service is a significant asset to the guest experience.
The pools, especially the rooftop pool, offer breathtaking views and ample space for relaxation and activities, with golf carts aiding navigation around the expansive grounds. The proximity to the beach, although occasionally crowded, provides a picturesque setting that many guests appreciate, despite maintenance and service capacity challenges.
Families find the hotel suitable for extended stays, enjoying the peaceful environment even though the children's activity options are somewhat limited. The cleanliness and comfort of the beds further enhance the family-friendly atmosphere.
However, the all-inclusive experience receives varied feedback, as guests note the absence of round-the-clock services typically expected in such packages. The need for reservations at themed restaurants and limited menu variety fall short of some expectations, despite the inclusion of meals and drinks. While the attentiveness of the staff and picturesque setting are appreciated, guests suggest enhancements to fully realize the potential of the all-inclusive label. Show more
InfoSummary of reviewsHotel Castillo Huatulco & Beach Club is widely praised for its prime location, situated conveniently close to both the beach and the town center. Guests appreciate its ease of access to Santa Cruz Bay and Las Crucecitas pier, contributing to a fantastic balance of relaxation and local exploration. Complementing the excellent locale, the hotel features a beach club with a large pool, although some guests prefer the nearby public beach. Minor drawbacks include early closure of the beach club and occasional noise in the dining room.
The hotel earns high marks for its breakfast offerings, celebrated for their variety and the inclusion of authentic dishes. Fresh fruits and made-to-order eggs stand out, although a bit more variety could enhance the everyday offerings. The dinner experience receives mixed reviews with some meals highly praised and others seen as lacking in variety. The mandatory 10% tip is a point of contention.
Rooms at Hotel Castillo Huatulco & Beach Club are generally described as comfortable, clean and spacious. Guests appreciate the air conditioning and beautiful views from some rooms. However, inconsistent WiFi, occasional maintenance issues and noise from the main avenue are noted concerns.
Cleanliness is a strong point of the hotel with rooms and facilities frequently lauded for their tidiness. A few isolated issues, such as dirty sheets or older areas needing more attention, do crop up but don’t overshadow the overall positive sentiment. The dedication of the housekeeping staff significantly enhances the guest experience.
The staff at the hotel receive consistent praise for their friendliness and attentiveness. They are described as cheerful and willing to go the extra mile, although occasional lapses in focus, particularly from receptionists, are mentioned. Still, the overall impression of the staff is highly positive, contributing greatly to the guests' enjoyment.
WiFi service at the hotel is a widely noted downside with many guests reporting poor, slow or unreliable connectivity, especially in rooms on higher floors. The pool area, though, gets good reviews for being attractive and clean, despite occasional crowding and minor maintenance issues.
The hotel is particularly suitable for families, offering a warm, family-friendly atmosphere and amenities tailored for both children and adults. Its location is ideal for family activities and exploration of the marina. However, it may not be the best choice for those seeking a tranquil retreat.
Opinions on the beds are mixed with some guests finding them very comfortable, while others cite issues with hardness and the need for better mattresses and pillows. Overall, despite some areas needing improvement, Hotel Castillo Huatulco & Beach Club provides a generally positive experience with its excellent location, friendly staff and family-friendly amenities. Show more
InfoSummary of reviewsHotel Mexico Lindo receives commendations for its exceptional location, offering guests easy access to two beautiful beaches and the town of La Crucecita. Situated near the harbor, it provides a tranquil retreat while allowing effortless exploration of local attractions and activities. Guests appreciate the clean, quiet accommodations and the welcoming staff, finding the hotel an ideal base for exploring nearby bays and beaches.
The breakfast experience at Hotel Mexico Lindo is highly valued, featuring quality regional Mexican dishes and healthy options, often included in the stay. Guests enjoy the flavorful offerings and the breakfast buffet available on weekends, although mentions of limited variety and coffee needing improvement are noted. Despite the absence of dinner services, travelers find satisfaction in local dining options like the recommended taco stand, "The Kraken."
The hotel rooms are celebrated for their cleanliness, comfort, and spaciousness. Many guests appreciate the simple yet pleasant design, with airy spaces, substantial fans, and air conditioning ensuring comfort in warmer conditions. Notably, the pool area is praised for its spotless maintenance, contributing to a relaxing oasis within the hotel premises. Guests enjoy restful nights, with mentions of the need for updates in decor or bedding improvements.
Cleanliness stands out as a significant attribute, with facilities consistently described as immaculate and well-maintained. The welcoming staff enhance the overall experience, providing excellent customer service and fostering a family-friendly atmosphere. This commitment to cleanliness and hospitality creates a charming and inviting environment for visitors.
The staff at Hotel Mexico Lindo receive high praise for their friendly, attentive, and accommodating nature, ensuring guests feel well-cared-for throughout their stay. Although Wi-Fi reliability is a concern, mainly in guest rooms, the hotel’s atmosphere remains lovely and conducive to relaxation.
Families find Hotel Mexico Lindo to be a perfect retreat, appreciating the safe and comforting ambiance. The inclusive environment, attentive family owners, and opportunities for shared experiences make it ideal for family vacations away from busy nightlife areas. The beds offer a mixed experience, with many guests finding them comfortable, though some report issues with firmness or bedding condition.
Finally, as a three-star establishment, Hotel Mexico Lindo is recognized for providing good value for money, attracting budget-conscious travelers with its favorable quality-price ratio. Overall, it offers a pleasant stay with personal attention, making it a recommended destination for those seeking a beautiful experience in a charming setting. Show more
InfoSummary of reviewsPrincess Mayev Hotel is consistently praised for its prime location in Huatulco, strategically situated near La Crucecita and Santa Cruz. This positioning provides guests with easy access to local attractions, shopping areas, and beautiful beaches. Its elevated placement on a hill affords stunning views over Chahue Bay, enhancing the serene and tranquil nature of the stay. Guests frequently remark on the hotel's cleanliness, with spotless rooms and well-kept facilities maintained by a friendly and attentive staff, contributing to an overall pleasant experience.
The culinary offerings at Princess Mayev are noted for their superb quality, with guests enjoying both breakfast and dinner at the on-site restaurant. The varied and flavorful menu, reasonable pricing, and exceptional taste of dishes such as coconut prawns make dining a delightful experience, complemented by remarkable views. Although breakfast service can occasionally be slow, the overall sentiment remains positive, with recommended visits to the hotel's restaurant.
Accommodation at Princess Mayev is characterized by spacious, comfortable rooms featuring modern amenities and breathtaking ocean views. Guests appreciate the restful environment created by comfortable beds and effective air conditioning. While some minor maintenance issues are noted, the overall impression is one of well-maintained rooms and facilities.
Beyond its excellent service and cleanliness, Princess Mayev is a family-friendly hotel with facilities designed for all ages, including clean pools and a welcoming atmosphere. The attentive staff, led by managers such as Ricardo, receive high praise for their hospitality and professionalism. Guests appreciate the lively yet relaxing environment, with stunning views enhancing their stay.
The hotel provides reliable Wi-Fi, particularly in areas like the restaurant. Although there are occasional connectivity issues, guests generally find it satisfactory for staying connected. The pool areas are well-regarded for their cleanliness and enjoyable atmosphere, offering beautiful ocean views that enhance the overall experience.
Princess Mayev's convenient location near beaches like Chahue and Santa Cruz allows easy exploration of local attractions. Families commend the hotel as an ideal base for a holiday, thanks to its thoughtful accommodations and friendly service. The comfortable beds add to the restful experience, despite some guests finding them firmer than preferred.
While Princess Mayev consistently meets expectations, some guests suggest enhancements to reach a higher rating, such as ecological initiatives and a warmer approach from restaurant staff. Nevertheless, the hotel remains a highly recommended destination for visitors seeking a picturesque retreat with excellent service. Families and couples alike enjoy the romantic and intimate setting offered by the hotel’s suites, particularly those featuring private pools. Show more
InfoSummary of reviewsMayev Express is highly regarded for its tranquil yet accessible location, nestled in a quiet residential neighborhood that promises both peace and proximity to La Crucecita's main attractions. Guests appreciate the excellent service provided by the friendly and attentive staff, which complements the hotel's strategic placement near beaches, shops, and restaurants. The hotel's facilities, including a clean and inviting pool, offer more than expected for its price, ensuring a comfortable and pleasant stay.
The breakfast experience at Mayev Express is largely praised for its deliciousness and variety, with options like eggs, pancakes, fresh fruit, and yogurt offering a satisfying start to the day. While some guests express a desire for more variety, the breakfasts are generally seen as fresh and enjoyable, particularly when enjoyed by the pool.
Rooms are consistently celebrated for their spaciousness, cleanliness, and thoughtful amenities, such as mini fridges and microwaves, which contribute to a practical and relaxing stay. While minor issues like a drainage smell are noted, the overall impression remains overwhelmingly positive.
The hotel's exceptional cleanliness extends throughout its facilities, from spotless rooms to a well-maintained pool area. This commitment to cleanliness, coupled with the welcoming atmosphere created by the staff, forms a pivotal aspect of the guest experience.
The staff receive high praise for their friendliness and helpfulness, contributing significantly to the warm and accommodating environment that makes guests feel at home. Specific commendations for individuals, like the grill master and waiters, underscore the positive impact of the staff's service attitude.
While the WiFi experience is mixed, with some guests reporting connectivity issues, this is offset by the hotel's strategic location and other appealing features. The pool area stands out for its excellent maintenance and relaxing ambiance, providing a mini-resort feel that guests enjoy.
Families find Mayev Express to be a perfect choice, with spacious rooms and a varied breakfast that cater well to their needs, along with excellent, family-friendly facilities and ample parking. The beds receive positive feedback for their comfort, though minor issues are occasionally mentioned.
Overall, Mayev Express is highly recommended for its blend of comfort, convenience, and welcoming service, making it an ideal choice for various travelers, including families seeking a relaxing getaway. Show more
InfoSummary of reviewsHotel Marina Resort & Beach Club enjoys a prime location near the pier, offering guests easy access to Santa Cruz Beach, the Marina and a variety of dining options, shops and tour activities. Visitors appreciate the central, safe location and the stunning views from rooms with balconies overlooking the marina or harbor. The well-maintained beach club, clean swimming pools and green areas add to the hotel's appeal, especially for beachgoers and event participants. Despite the absence of elevators, the strategic positioning and picturesque surroundings make the hotel a favored destination.
The breakfast experience is described as delicious and fresh, though some guests feel the variety is lacking with repetitive menu items and inconsistent quality. Opting for à la carte selections tends to yield a more satisfying experience, while exploring nearby eateries is also recommended for enriched morning meals. Dinner offerings at the beach club receive commendations for quality and flavor, particularly the seafood and chilaquiles. However, the main restaurant faces criticism for high prices, limited variety and inconsistent quality with some guests experiencing slow service and unhelpful staff.
Room reviews reveal a mix of satisfaction and concerns. Positive comments highlight the cleanliness, comfort and spaciousness of the rooms, many of which offer pleasant views and tranquil ambiances. Yet, issues such as outdated furnishings, maintenance problems and the lack of basic amenities like minibars and coffee makers are frequently noted. The absence of elevators and poor room service also contribute to guest frustrations, despite the overall cleanliness and comfort.
Cleanliness is praised in general, particularly the diligent cleaning staff and the well-maintained beach club and pool areas. However, some guests report issues with dirty pools, stained linens and occasional pests. The hotel ambiance is pleasant, though there is room for improvement in maintenance and upkeep to meet modern standards.
Staff reviews are mixed with front desk personnel often criticized for inattentiveness and lack of empathy. Conversely, staff members like Mario at the beach club and Odilia at reception are frequently lauded for their friendly and helpful service, enhancing the overall guest experience.
Wi-Fi connectivity presents a notable challenge with many guests experiencing weak or nonexistent signals, especially in rooms. Despite some positive remarks, the general consensus indicates a need for significant improvements in internet service reliability.
The pool facilities are generally appreciated for their beauty, spaciousness and family-friendly atmosphere. While some cleanliness issues and service delays are mentioned, the impressive landscapes and well-maintained pools contribute to a positive experience for most visitors.
Parking presents some inconvenience with limited spaces often fully occupied, leading to challenges in securing a spot. Shaded parking is available but infrequent and advance reservations may be necessary to avoid difficulties.
The family-friendly atmosphere is a highlight with comfortable rooms and amenities catering to both children and adults. The staff's friendliness and the enjoyable pool area contribute to a pleasant family vacation experience, despite some minor drawbacks.
Nightlife around the hotel is vibrant, offering various lively options in nearby La Crucecita with fun activities and shows. While the hotel itself may have limited nightlife offerings, nearby spots provide a dynamic and enjoyable experience for guests seeking evening entertainment. Show more
InfoSummary of reviewsCondominios JAROJE is highly acclaimed for its remarkable blend of convenience, cleanliness, and quality service. Centrally located in La Crucecita, the property offers guests easy access to the town's vibrant heart and its serene beaches, enjoying proximity to essential amenities such as shopping centers, restaurants, and banks. Despite being in a bustling area, the property maintains a peaceful ambiance, providing a perfect haven for relaxation.
The accommodations at JAROJE are noted for their cleanliness and comfort, with spacious and welcoming decor. Guests appreciate the well-equipped apartments, which include conveniences like a minibar, coffee maker, and microwave, making them ideal for both family and individual stays. Although minor inconveniences, like occasionally noisy AC, are mentioned, the overall room experience is overwhelmingly positive.
The property's exceptional cleanliness stands out, complemented by attentive daily housekeeping and charming touches like towel art. The friendly and dedicated staff enhance the experience with their warm demeanor and attentive service, ensuring guest needs are met efficiently. The manager, in particular, earns commendation for exceptional responsiveness and accommodating nature.
A highlight for many is the well-maintained pool, praised for its cleanliness and ideal temperature, providing a delightful spot for relaxation. The family-friendly environment, suitable for both adults and children, further elevates JAROJE's appeal, making it a recommended choice for family vacations.
The beds at Condominios JAROJE contribute to a restful stay, thanks to their commendable comfort, ensuring guests enjoy a good night's sleep. While there are occasional suggestions for enhancements, the general consensus affirms a satisfying sleep experience.
Overall, Condominios JAROJE is frequently described as offering an experience akin to a four-star establishment, with guests recommending it for both short and extended stays. The property's inviting features, combined with unmatched service and strategic location, make it a top choice for those seeking a perfect blend of urban convenience and coastal relaxation. Show more
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