InfoSummary of reviewsGarden Hill Hotel e Golfe is lauded for offering a serene and picturesque escape near São João del Rei, in proximity to Tiradentes and Bichinho. The lush green surroundings, well-maintained gardens and accessibility to local amenities like supermarkets enhance the tranquil setting, creating an ideal base for regional exploration by car. The heated pools, sauna and other amenities complement the tranquil environment, although some note the distance from the city center requires a vehicle for convenience.
Breakfast at the hotel is highly praised for its freshness, variety and delicious homemade items, such as cakes and jams. Served in a tranquil environment, it enhances the morning experience despite minor critiques about variety on weekdays. Guests also appreciate the friendly and attentive staff, which is consistently commended across various services at the hotel, contributing to an overall positive dining experience. Dinner at the hotel's restaurant is well-regarded for its Minas Gerais cuisine and quality, although some find the prices steep and menu options limited.
The rooms are notable for their spaciousness, comfort and peacefulness, featuring large bathrooms and balconies. However, maintenance issues such as musty smells, leaks and outdated fixtures are mentioned, though these do not detract significantly from the overall positive experience. Cleanliness receives mixed reviews: while many find the premises impeccable, others note lapses in room cleaning and maintenance of certain areas.
The staff at Garden Hill Hotel e Golfe is frequently highlighted for their professionalism, friendliness and exceptional service with specific individuals like Mr. Osvaldo and receptionists Marcelo and Sabrina receiving special mentions. However, Wi-Fi connectivity is an area that needs improvement with guests often struggling to get a stable signal in their rooms.
The spa is appreciated for its relaxation offerings, including massages, hydro massage and saunas, despite the latter occasionally needing deeper cleaning. The gym, however, is criticized for outdated and broken equipment, suggesting a need for upgrades. Pools are a standout feature, especially the heated pool, which guests find particularly relaxing and enjoyable.
The tennis courts are well-kept and well-lit with free access to equipment enhancing the experience. Parking is ample and spacious, though the lack of covered spaces is noted. The hotel is also praised for being family-friendly, offering dedicated areas for children, making it an excellent choice for family vacations.
Overall, Garden Hill Hotel e Golfe stands out for its serene location, beautiful landscapes, friendly staff and family-oriented amenities, despite some areas needing maintenance and improvement. Show more
