Info
Summary of reviewsTerra D'Ouro Apart Hotel generally impresses its guests with a range of positive attributes that contribute to a satisfying stay. The hotel's location, while challenging due to its steep hill and distance from the historical center, offers peaceful surroundings, beautiful city views and proximity to large supermarkets and nearby destinations like UFSJ DOM BOSCO. It's particularly well-suited for guests traveling by car who appreciate a quiet environment.
Breakfast at Terra D'Ouro Apart Hotel stands out with high praise for its variety, taste and overall quality. Guests particularly enjoy the well-served and abundant options, including savory snacks, cakes and bread. The pleasant dining ambiance and attentive staff enhance the experience, though there are occasional mentions of inconsistency during weekdays.
Rooms are repeatedly described as spacious, clean and comfortable, featuring well-equipped kitchen spaces and thoughtful amenities such as comfortable beds and bathtubs in some units. The hotel's commitment to maintaining a clean environment is frequently noted with fresh white sheets and towels contributing to a pleasant stay, though there have been minor cleanliness lapses reported.
The staff at Terra D'Ouro Apart Hotel are often highlighted for their exceptional service and attentiveness, described as polite, helpful and kind. Specific employees, particularly the night attendant and a staff member named Nicolas, receive special recognition for their warmth and efficiency.
WiFi access, however, presents mixed experiences. While some guests report stable connections, others face challenges with weak and unstable signals, leading to a generally unreliable internet experience.
The hotel's gym, though basic and occasionally featuring non-functional equipment, provides a decent workout option appreciated by guests. Similarly, parking is plentiful and accessible, despite being uncovered and currently under renovation.
Families find Terra D'Ouro Apart Hotel accommodating with spacious rooms and facilities catering to children, making it a favorable choice for family stays. The beds receive numerous positive comments for comfort, supporting a restful environment.
Access for guests with disabilities is commendable with features like elevators and accessible areas, though the parking lot's stone surface may pose challenges for wheelchair movement. Improvements in certain room amenities could further enhance accessibility.
Overall, Terra D'Ouro Apart Hotel offers a comfortable, clean and family-friendly environment with exceptional staff service, making it a highly favored choice for travelers.
Show moreRead review summaries for all categories
Categories
