At Pôr do Sol Hotel, the pool area offers a mixed experience for its visitors. Guests frequently highlight the cleanliness of the pool as a positive aspect, ensuring a pleasant environment for swimming. However, some reviews mention that the pool is relatively small, which may limit the overall swimming experience. Additionally, there are concerns about restricted pool hours, with suggestions for extended operation to enhance guest satisfaction. Despite positive feedback on other amenities, such as the convenient location and satisfying breakfast, there have been reports of maintenance issues leading to the pool being unavailable on occasions. Depending on the time of visit, the pool may sometimes lack sunlight and seating options, factors to consider when planning a stay.
The pool at Barrudada Santarém emerges as a key highlight, frequently praised for its considerable size and inviting atmosphere, making it an ideal spot for unwinding. Visitors appreciate the expansive area surrounding the pool, which is beautifully integrated with a pleasant bar that complements the leisure activities on offer. For guests seeking relaxation amidst a heat wave, the pool stands out as a refreshing retreat. The overall experience of the pool area is marked by excellence, with many guests appreciating the ambience it offers alongside other amenities such as breakfast and comfortable rooms. Despite a mention of its maintenance challenges, the pool remains a significant attraction for those spending extended time at the hotel, often becoming the centerpiece of their stay.
Hotel London Santarem receives widespread acclaim for its prime location. Guests appreciate its exceptional convenience, providing quick access to the riverside promenade, waterfront and downtown areas rich with shops, bars and restaurants. The unique view of the Tapajos and Amazon rivers heightens the hotel's charm. Superb breakfasts served in a scenic dining room with a view of the Tapajós River stand out, featuring a variety of fresh regional items. Cleanliness is another strong point with both rooms and common areas maintained to a high standard, though occasional lapses are noted.
Rooms garner mixed reviews; while some are spacious, clean and well-maintained, others are considered small and lack scenic views. However, the overall housekeeping quality is consistently praised. Staff service receives high marks for being friendly, accommodating and helpful despite a noted language barrier. Guests particularly commend specific staff members for their excellent service.
However, Wi-Fi service is a significant area needing improvement with frequent complaints about slow speeds and unreliable connections, particularly in certain rooms. Beds are generally comfortable, contributing positively to the overall guest experience, though some issues with pillows and occasional stained linens are noted.
In summary, Hotel London Santarem offers a well-located, scenic and clean environment with excellent service and delightful breakfast offerings, though potential guests should be aware of room size and Wi-Fi connectivity issues.