Hotels, Apartments, Guesthouses in Santurce

Hotel URH Palacio de Oriol

Hotel in Santurce

7.9

Good

From $87

Info Summary of reviewsHotel URH Palacio de Oriol receives high praise for its splendid location and impressive architecture, making it a favored choice for ferry passengers and those seeking to explore the Bilbao region. Conveniently situated near public transportation, the hotel provides easy access to local attractions such as the Biscay Bridge, along with scenic views of the harbor and estuary that add to its charm.

Breakfast sessions at the hotel are generally well-received for their variety and quality with many guests enjoying the buffet spread and terrace dining experience. However, its cost and occasional organizational issues, particularly during the pandemic, have drawn some criticisms. Dinner experiences similarly evoke mixed feelings; guests commend the food quality and terrace views but note issues with service speed and restaurant availability.

The rooms offer a blend of modern comforts and historic charm with numerous positive remarks on their spaciousness, cleanliness and spectacular views. Some guests, however, highlighted occasional maintenance and noise issues, particularly for rooms facing the train tracks. Cleanliness throughout the hotel receives predominantly positive feedback, although areas like the terrace and certain facilities sometimes fall short of expectations.

The staff at Hotel URH Palacio de Oriol are widely praised for their friendliness and helpfulness, contributing to a smooth and welcoming stay. The reception and dining staff, in particular, stand out for their professionalism and attentiveness. Minor criticisms about some staff interactions do exist but are outweighed by the overall positive sentiment.

WiFi service at the hotel generally meets guest needs with good coverage and reliable connections, although there are occasional reports of inconsistent speeds. The gym, while appreciated for its availability, would benefit from more modern equipment and better maintenance.

Parking is secure and convenient, albeit with some complaints about narrow spaces and a €15 per day fee. For families, the hotel is accommodating with spacious rooms and attentive staff, making it a practical choice for family trips.

In summary, Hotel URH Palacio de Oriol offers a blend of historic charm, modern convenience and picturesque surroundings with excellent access to transportation and local attractions. While aspects like breakfast cost, restaurant service and certain maintenance issues have scope for improvement, its comfortable rooms, attentive staff and overall ambiance provide a worthwhile stay for travelers.
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Pension Iruna

Guest House in Santurce

8.7

Very Good

From $48

Info Summary of reviewsPension Iruna is a highly praised accommodation option situated in the heart of Santurtzi, ideal for both leisure and business travelers. Its extraordinary location, close to the metro, ferry terminal, central city attractions and the bustling city center of Bilbao, ensures convenient travel and easy access to numerous local attractions. The charming neighborhood, brimming with cafes, restaurants and bars, enhances the appeal for guests, who can enjoy both relaxation and exploration.

The pension stands out for its super clean and modern rooms, which guests describe as welcoming, comfortable and well-appointed with modern amenities. The beds receive particular praise for their comfort, ensuring restful nights. The rooms' cleanliness is frequently highlighted with many describing them as spotless and impeccably maintained. The quiet ambiance, despite some occasional noise from neighboring rooms and the shared balcony, adds to the overall comfort.

Exceptional service is another hallmark of Pension Iruna. The staff, notably Javier, the owner and Maria, the cleaner, are commended for their friendliness, helpfulness and professionalism. Guests appreciate the clear communication, attentiveness and quick responses from the staff, making for a seamless and pleasant experience. The proficiency in English further enhances the experience for international travelers.

The pension's affordability is an added bonus, making it a great value option for budget-conscious travelers without compromising on quality. Despite its modest appearance, the recently updated facilities and the overall comfort of the rooms rival those of many hotels. The absence of a hairdryer in the bathrooms is a minor drawback, but it does not overshadow the positive experience.

In summary, Pension Iruna's unbeatable location, modern and clean rooms, comfortable beds and exceptional service make it a top choice for travelers looking to explore Santurtzi and its surroundings. Its combination of convenience, comfort and value for money ensures a highly pleasant stay.
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Hotel San Jorge

Hotel in Santurce

7.8

Good

From $75

Info Summary of reviewsHotel San Jorge enjoys high praise for its convenient location. Situated steps away from a metro station and within close proximity to public transport, supermarkets and key attractions such as the Guggenheim Museum, the hotel is an excellent base for travelers exploring Bilbao. The easy access to the port makes it particularly favorable for ferry travelers. The central, quiet and safe surroundings contribute to a tranquil stay with guests appreciating the option of easy parking and quick transport links to the city center.

The breakfast at Hotel San Jorge is well-received, offering a generous assortment of sweet and savory items that often exceed guest expectations. The quality-price ratio is commendable and the early breakfast service caters to early risers. Friendly and efficient staff enhance the dining experience, despite some minor desires for more fruit options and faster table clearing.

The rooms at Hotel San Jorge are notably spacious and clean, providing ample space for families and large groups. Guests appreciate the comfortable and large beds, although some have noted dated decor and occasional noise issues. Amenities are generally well-received, despite minor inconveniences such as lack of air conditioning. Consistent cleanliness and daily maintenance ensure a comfortable stay, even if some decor seems outdated.

The exceptional staff at Hotel San Jorge frequently earn praise for their professionalism, warmth and helpfulness. Proficiency in English, personalized attention and thorough information about local attractions make guests feel well-cared for. Despite occasional less favorable interactions, the staff's overall dedication significantly enhances the guest experience.

Cleanliness is a standout aspect with the hotel maintaining high standards of hygiene across all facilities. Daily room cleaning and well-maintained bathrooms ensure a welcoming environment, contributing to a sense of safety and tranquility.

For families, Hotel San Jorge offers an array of spacious room options that comfortably accommodate large groups, making it a highly recommended choice. The family-friendly atmosphere extends from the rooms to the dining experience, supported by attentive housekeeping and staff.

Although the wifi services are inconsistent with guests experiencing fluctuating connectivity, the secure and convenient parking options are well-regarded. Both underground and residential parking provide peace of mind, albeit with an additional fee for underground parking.

Overall, Hotel San Jorge provides a clean, comfortable and convenient stay with exceptional staff service, making it an appealing choice for travelers, families and ferry-goers alike.
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