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Summary of reviewsElite Palace Hotel enjoys a highly regarded location for its centrality and convenience, appealing to guests keen on exploring nearby shops and bars. Despite some noise complaints from light sleepers, the hotel's location is seen as cost-effective and enhances its appeal alongside good breakfast offerings and satisfactory service. The breakfast quality garners mixed reviews, with many guests appreciating its value and quality, particularly the coffee, while others suggest improvements in variety and dishware.
Rooms at the hotel receive varied feedback, with guests appreciating their coziness, cleanliness, and spaciousness. Comfortable beds contribute positively to the overall experience, although complaints about cleanliness, outdated bedding, and maintenance issues are prevalent. Bathrooms, in particular, require enhanced hygiene and sanitation efforts.
Cleanliness in general is acknowledged by some guests, especially regarding bed linens and the hotel's environment, yet significant improvements are necessary, especially in bathrooms.
The staff is frequently praised for their friendliness and professionalism, contributing positively to guests' experiences. Although most interactions are polite and accommodating, occasional instances of impoliteness are noted.
Beds receive mixed feedback, with some guests finding them comfortable, while others mention issues with mattress quality and bedding cleanliness. Enhancements in the beds could further improve guests' experiences.
Overall, Elite Palace Hotel is appreciated for its prime location and hospitable staff, with opportunities for improvement primarily in room maintenance, cleanliness, and breakfast offerings.
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