4-Star HotelThis resort offers a comprehensive experience with its spa facilities, making it ideal for relaxation and wellness. It is well-equipped for both leisure and business travelers, providing a range of services and amenities.
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Summary of reviews related to the '4 Star' categorySeptimia Hotels & Spa Resort offers a mix of positive and negative experiences for its guests. The resort itself is described as amazing with a pleasant atmosphere and complete facilities that add to the charm of the place. Many have praised the hygiene standards and the accessory facilities available, emphasizing the quality of the spa, which some label as deserving of 5-star recognition.
However, there are significant concerns regarding the hotel's 4-star rating. Many guests express disappointment, indicating that the resort does not meet the expected standards. Specific issues highlighted include out-of-date and old-fashioned furniture, ancient faucets, rusty toilets and worn mattresses. Rooms are often described as falling short of 4-star quality, aligning more closely with a 3-star rating or in some cases, even less.
Additional criticisms mention the lack of amenities such as elevators in certain buildings and insufficient assistance with luggage. Instances of torn robes, missing light bulbs and a general lack of thorough cleaning have also been noted, detracting from what guests typically anticipate from a higher-rated hotel. Despite the friendliness and guest-centric approach of the hotel staff, the overall sentiment suggests that the establishment may need updates and improvements to genuinely reflect a 4-star standard.
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