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Summary of reviewsSurabaya River View Hotel stands out as a prime choice for visitors to Surabaya, offering a remarkable stay characterized by its strategic location, comfortable rooms, exceptional staff, and appealing amenities. Perfectly situated in the heart of Surabaya, the hotel provides convenient access to key attractions, traditional markets, cultural centers, and bustling shopping streets, all while maintaining a tranquil environment thanks to its charming riverside setting. Guests commend this ideal location for its ability to offer both value and immersion in the city's vibrant atmosphere.
The hotel excels in offering comfortable accommodations, with rooms that are spacious, impeccably clean, and modernly designed, catering well to families and solo travelers alike. Stunning city and canal views add to the allure, paired with modern amenities such as powerful showers and consistently comfortable beds. The hotel's cleanliness is widely praised, attributed to a recent renovation and attentiveness from the courteous and professional staff. This dedication creates a welcoming environment and ensures guests have a pleasant stay.
Dining options at the hotel are generally well-received, with dinner offerings praised for their delicious, reasonably priced meals, balancing local Indonesian and Western dishes. The dinner ambiance is enhanced by beautiful views, adding value and quality to the experience. While breakfast feedback is mixed, guests with a preference for Asian cuisine enjoy the variety, though suggestions for expanding Western offerings are noted.
The rooftop pool, another standout feature of the hotel, provides guests with a tranquil, beautiful spot to relax while enjoying panoramic views of the city. Although the pool area offers limited sun loungers, its design and size contribute to a serene atmosphere, complemented by a rooftop terrace restaurant and skybar. Further enhancing the guest experience is the hotel's free WiFi, which offers variable connectivity but is functional with occasional need for patience.
Finally, the attentive and friendly staff leave a lasting impression, consistently praised for their hospitality, expertise, and ability to facilitate seamless communication with international guests. Their dedication to guest satisfaction, including thoughtful gestures like room upgrades, exemplifies the renowned Indonesian hospitality.
Overall, Surabaya River View Hotel provides an excellent base for both short stays and adventures to nearby attractions, offering superb value, comfort, and a memorable experience in the vibrant city of Surabaya.
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