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Summary of reviewsKampi Hotel Tunjungan in Surabaya is widely appreciated for its excellent location in the vibrant city center, providing easy access to iconic landmarks, shopping complexes like Tunjungan Plaza, and a variety of local attractions and eateries. This prime position makes it ideal for those interested in culinary tourism and shopping, with convenient transportation links close by, including Gubeng station and the airport. Guests enjoy the area's relative quietness despite its central location, offering a peaceful retreat after a day's exploration. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the overall experience with excellent service and assistance in arranging local excursions.
Breakfast at the hotel is a standout feature, with a diverse and delicious buffet that caters to a wide range of tastes, offering both local and international cuisine. Despite occasional comments about limited seating in the restaurant, the quality and variety of the breakfast selections consistently leave guests satisfied. The hotel's evening atmosphere, accentuated by live music, complements its vibrant surroundings.
The rooms at Kampi Hotel Tunjungan are noted for being clean, bright, and spacious, offering good value for money. Guests commend the cleanliness and comfort, with well-equipped accommodations and sizable, neat bathrooms. Although there are occasional remarks about stained sheets and some noise due to lack of soundproofing, the overall comfort and homeliness are praised. Special touches, such as a welcome cake, add to the personalized experience.
The hotel excels in maintaining high cleanliness standards, from immaculate rooms to well-kept facilities. Guests appreciate the modern design and the fresh, fragrant environment, with the staff playing a crucial role in maintaining this level of cleanliness and providing a warm, hospitable atmosphere.
The staff at Kampi Hotel Tunjungan consistently receive high praise for their welcoming, enthusiastic, and professional demeanor. Quick and pleasant check-ins, along with their responsiveness to special requests and assistance with logistics, showcase their dedication to guest satisfaction. Their warmth and professionalism contribute significantly to memorable stays.
Finally, the beds in the hotel are frequently described as very comfortable and spacious, contributing to an enjoyable stay. While there are some mentions of issues with bed linen cleanliness, the overall impression of bed comfort is highly positive, complementing the spacious and inviting rooms. Overall, Kampi Hotel Tunjungan stands out for its key attributes of location, service, and amenities, making it a preferred choice for travelers in Surabaya.
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