4-Star HotelProvides a relaxing and enjoyable stay with well-maintained facilities. Its location offers a tranquil retreat.
Show more
Summary of reviews related to the '4 Star' categoryBorgo Magliano Resort has received mixed reviews regarding its four-star rating, facilities and services. While some guests have acknowledged that the facility meets the 4-star standards in terms of cleanliness and neatness, several others pointed out that the services fall short of what one might expect from a 4-star establishment. The rooms, although clean, were often described as lacking the cozy quality typical of high-standard accommodations and were in need of improvements to meet guests' expectations.
The restaurant service, in particular, received a significant amount of criticism. Guests frequently mentioned that the dinner service was inconsistent and not up to 4-star standards with some describing the experience as disappointing. The use of buffet service at a resort of this caliber did not meet the expectations of many patrons who anticipated a more polished dining experience.
In terms of overall value for money, many guests felt that the resort was expensive for the level of service and quality provided. Issues such as the attentive service and cleanliness also did not measure up to what one would expect from a 4-star facility, leaving several guests feeling that their stay was not worth the price paid.
In summary, while Borgo Magliano Resort presents itself as a four-star facility, the general consensus from reviews suggests that its services and certain aspects of its accommodations do not align with the standards typically associated with a 4-star rating. There is room for improvement, particularly in service quality and room amenities, to better meet guests' expectations.
Show moreRead review summaries for all categories
