5-Star HotelSummary of reviews related to the '5 Star' categoryThe Harbour Hotel & Spa Southampton has garnered mixed reviews from its guests with some disappointed by the substandard facilities and service that do not align with its supposed five-star status. However, others have raved about their exceptional experience with great staff and facilities like the spa and restaurant. Some guests feel that the staff need to be trained to meet the expectations of a five-star hotel, while others found that the hotel provided good value for money despite being quite expensive. Overall, the hotel offers a comfortable stay with the look and feel of a five-star hotel, making it an excellent choice for those visiting Southampton.
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