Accessible Country HouseThis hotel provides two accessible rooms with full wet rooms, located close to reception with parking directly outside. Ground floor facilities are accessible, including the coffee bar and restaurant.
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Summary of reviews related to the 'Accessible' category'The Charlecote Pheasant' offers a generally accessible stay for guests with disabilities, especially through its wheelchair-accessible rooms and ramps at the entrance. Many rooms, including those on the ground floor, feature accessible bathrooms and large wet rooms, catering to those in need of these facilities. The staff are particularly praised for their helpfulness, easily accommodating room changes to better suit accessibility needs.
Despite these strengths, there are some areas that could benefit from improvement. The showers, for instance, are noted to be hard to get into with some guests mentioning the need for additional grab bars. Accessibility throughout the hotel is generally good, but the lack of a lift and steep stairs pose challenges, particularly when handling heavy suitcases. Additionally, there are reports of insufficient disabled parking spaces and some difficulty in locating the hotel.
The dining areas received mixed feedback; the bar and lounge areas were described as cold and lacking atmosphere with some disturbances from music. In terms of amenities, the lack of air conditioning and unreliable Wi-Fi were notable drawbacks. Despite these issues, the hotel's proximity to accessible trails and National Trust attractions offers pleasant outdoor experiences.
Overall, 'The Charlecote Pheasant' provides a stay that accommodates many accessibility needs, though attention to specific areas for improvement could make it even more comfortable for guests with disabilities.
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