Summary of reviews related to the 'Accessible' categoryThe Macdonald Bear Hotel, an older property, offers mixed experiences when it comes to accessibility for guests with disabilities. On the positive side, there are accessible rooms available on request, including ground floor options and rooms with certain accessible features. Parking is accessible and can be secured specifically for disabled guests, providing ease for those with impaired mobility.
However, some reviews point out key shortcomings. The accessible rooms are not always fully wheelchair-friendly and the absence of lifts in the hotel poses challenges, especially when dealing with stairs and luggage. Requests for rooms with roll-in showers for wheelchair users could enhance the overall experience.
Overall, while the hotel strives to meet reasonable service demands for additional accessibility needs, it might require some improvements to fully cater to guests with more specific mobility requirements. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Ground Floor Rooms are available
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Some Function Rooms
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Always contact the hotel prior to booking so that we can further explain and evaluate your needs.
This hotel offers extensive and inclusive accessibility initiatives, including specialist cancer massage training, a braille wedding guide with plans to expand to menus and room information, and comprehensive staff training to support guests with dementia. It also provides step-free access to its spa, bar, and restaurant, along with accessible bedrooms and bathrooms featuring grab rails and walk-in showers.
Accessible HotelSummary of reviews related to the 'Accessible' categoryDespite an overall challenging layout for guests with disabilities, Abbey Fields By Chef & Brewer Collection manages to offer some positive accessibility features. Accessible parking spaces and a select number of accessible rooms are available, showcasing the hotel's effort to cater to all guests. The ground floor rooms mean no stairs for those needing flat access and the overall accessibility of these rooms is commendable. However, the lack of a lift and numerous steep and narrow stairs make upper-level access difficult, especially for those with mobility issues. Essential accessible tools are present, but certain features like wet rooms could benefit from added handrails and shelves. The general layout may pose a challenge for individuals with limited mobility, so clearly highlighting access issues to future guests could be beneficial. Show more
This hotel features 'Double Room, Accessible' options with walk-in showers and roll-in showers. It includes grab bars, tall toilets, adequate clear turning space in bathrooms, and showers with built-in transfer shower seats. Handrails are present in the bathrooms. The hotel offers accessible parking and lift access to upper floors.
