Mercure Shrewsbury Albrighton Hall Hotel & Spa
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Summary of reviewsMercure Shrewsbury Albrighton Hall Hotel & Spa is a picturesque and peaceful escape from city life with lovely grounds and comfortable, well-equipped rooms. While breakfast and dinner received mixed reviews, the staff were friendly and accommodating and the spa facilities and treatments were generally well-received. The pool, however, was a disappointment for some guests. Parking was easy and accessible and the beds were comfortable. Overall, the hotel provides a touch of luxury at a reasonable price, though some areas could use improvement.
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About Mercure Shrewsbury Albrighton Hall Hotel & Spa
Guest Reviews
Nestled in a picturesque country setting, Mercure Shrewsbury Albrighton Hall Hotel & Spa offers its guests a peaceful and pretty escape from the hustle and bustle of city life. Surrounded by lovely grounds with views overlooking the lake, this well-maintained building serves as a fantastic location for a Weekend getaway. Guests loved the hotel's beautiful setting and found it isolated yet not too far away from the town centre for a night out in Shrewsbury. The rooms were comfortable and well-equipped and the location was excellent with good parking. However, a few guests found it difficult to find the way to their rooms without going around the lake. Despite this minor inconvenience, the staff, location and beautiful setting make this hotel an ideal place to stay.
Guest reviews of the Mercure Shrewsbury Albrighton Hall Hotel & Spa are varied when it comes to breakfast. Some guests were delighted with the fantastic and delicious breakfast with high-quality ingredients and a lovely breakfast room. Others however found the breakfast to be disappointing with limited continental options, not warm enough food and slow replenishments towards the end of service. Some guests felt the breakfast was overpriced, while others enjoyed it just enough, but felt it could have included a few extras like additional fruit or cooked eggs in different ways. Overall, the hotel seems to have room for improvement when it comes to breakfast, but their friendly and helpful staff, as well as the other amenities like the spa and in-room meals, receive positive feedback.
The dinner options at Mercure Shrewsbury Albrighton Hall Hotel & Spa have received mixed reviews from guests. Some guests were disappointed with the limited menu and poor service they experienced while dining in the restaurant. Main meals were reported to be cold and tough steak made for an unpleasant dining experience. Additionally, the menu was criticized for not offering enough healthy options. The bar food, while tasting good, was reported to have small portions and not presented in an appealing way. Some guests found the room service food to be overpriced and cold upon arrival. One guest had to wait for 1 hour 40 mins for their evening meal and felt the food was terrible for the high price. However, some guests found the food at the restaurant to be fantastic and enjoyed attentive service from their waiter. A beetroot starter, steak "barbecue," and pear tatin were some of the standout options mentioned. Despite the mixed reviews, the majority of guests reportedly enjoyed the food served at breakfast. If you are unable to book a table at the restaurant and find the bar meal expensive or unappetizing, some guests suggested venturing into nearby Shrewsbury for more dining options.
Guest reviews of Mercure Shrewsbury Albrighton Hall Hotel & Spa praise the comfortable, spacious and clean rooms of the hotel with some offering lovely views of the grounds. Some guests complimented the luxurious and comfy beds, while others found minor issues such as a need for redecorating or small bathroom sizes. Some rooms were described as outdated or in need of maintenance. However, there were positive comments about ample space, large wardrobes and good-quality toiletries. The hotel also offers pet-friendly rooms and some were upgraded to suites with fantastic views. Overall, the cleanliness and comfort of the rooms received high marks, though several guests found the overpriced breakfast to be an issue.
The Mercure Shrewsbury Albrighton Hall Hotel & Spa is a great place to rest your head! The rooms have comfy beds that guests just can't seem to get enough of. Some guests even said they found the beds in the rooms around the pool a great place to relax. However, a few guests did mention issues with mattresses and pillows that weren't soft enough. While some guests found the rooms to be luxurious and comfortable, others had concerns about wardrobes with no doors or headaches caused by uncomfortable mattresses. Overall, guests found their rooms to be clean and lovely with nice-sized bathrooms. And despite a few sleeping hiccups, many guests slept well in their lovely, comfortable beds.
Guests had mixed opinions about the cleanliness of Mercure Shrewsbury Albrighton Hall Hotel & Spa. While some found the rooms and facilities to be large, clean and comfortable with beautiful views, others were disappointed with the spa's cleanliness, including dirty flooring and changing rooms. Some reviewers also noted dusty rooms and cobwebs, while others found their rooms to be spotless. Some guests were unhappy with the level of attention to detail from housekeeping, including complaints about dirty bed sheets and mould in the bathroom. Despite these comments, many guests found the rooms clean and relaxing and appreciated the polite and chatty housekeepers. The hotel itself was described as appealing and pleasant with lovely grounds. Overall, while some areas of the hotel could do with a deep clean or attention to detail, guests had a generally positive experience with cleanliness.
Mercure Shrewsbury Albrighton Hall Hotel & Spa boasts a team of wonderful and fab staff who go out of their way to provide great treatment and exceptional service to guests. While some have had trouble remembering orders during busy periods, the majority of guests have had a positive experience with the hotel's polite, accommodating and friendly staff. Special mentions have been given to Tom and other staff members on reception who have been professional and welcoming. Waitresses, bar staff and restaurant staff have also been praised for their attentiveness and friendly service. However, some guests have encountered unprofessional or unhelpful staff, although they seem to be in the minority. Overall, the staff of Mercure Shrewsbury Albrighton Hall Hotel & Spa have created a pleasant and comfortable environment for guests.
If you're looking for a relaxing spa getaway, the Mercure Shrewsbury Albrighton Hall Hotel & Spa might just be what you're after. With good leisure facilities and a range of treatments available, the spa experience can be a highlight of your stay. However, some guests did report issues with the facilities, such as the steam and aromatherapy rooms not working or the spa being dirty. Despite this, many found the spa to be lovely and well-equipped with a pool, jacuzzi and three sauna/steam rooms to choose from. The spa treatments also received praise from guests.
That being said, the conditions of the spa can be hit-or-miss with poor conditions being reported by some guests. The pool area was also noted to be not very clean or too cold, while the hot tub could be too hot or unclean. Overall, while some guests were disappointed with the spa, others enjoyed their experience and recommend using it as part of your stay. The spa has long opening hours and is one of the nicest and well-equipped facilities some guests have visited in a while.
While the spa might be a main reason for booking, the hotel's location and grounds also received praise. The restaurant and rooms were also lovely, making for a great overall experience. Keep in mind, however, that the spa can be overpriced, especially as breakfast is an additional cost.
Some guests are disappointed with the size and temperature of the pool at Mercure Shrewsbury Albrighton Hall Hotel & Spa. A number of guests have reported that the pool is too shallow, too cold and often dirty, which made it difficult to enjoy. One guest even experienced health issues due to the low temperature of the water. However, the leisure facilities are still popular, especially the jacuzzi which is often boiling hot. The hotel needs to invest in heating for the pool and provide slip mats to avoid accidents. Some guests were also unhappy with the early closing time of the pool, which limited their opportunity to use it. Overall, while some visitors were disappointed with the pool, the hotel still offers a range of other leisure facilities for guests to enjoy.
Visitors to the Mercure Shrewsbury Albrighton Hall Hotel & Spa will be pleased to know that the parking is easy and accessible. The location of the rooms is ideal for disabled access and parking. While a few guests have suggested better signage to navigate the car park, everyone agrees that the area is kept clean and in good condition. Guests appreciate the convenience of the parking situation and the location of the hotel, making arrival and departure stress-free. The only area for improvement would be the availability of a key drop-off. Overall though, nothing stands out as a significant issue concerning parking.
Mercure Shrewsbury Albrighton Hall Hotel & Spa is a highly recommended hotel for those looking for a touch of luxury without breaking the bank. Situated in a beautiful building, the hotel provides an overall lovely experience, though some guests found the interior a little tired looking. However, the facilities and services available as a 4-star hotel make it great value for money. Despite this, some guests had some criticisms with hit and miss food and an unheated swimming pool spoiling their stay. But overall, it is a recommended hotel with character for those looking for a pleasant stay at a reasonable price.
Yes, Mercure Shrewsbury Albrighton Hall Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Mercure Shrewsbury Albrighton Hall Hotel & Spa.
No, Mercure Shrewsbury Albrighton Hall Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Mercure Shrewsbury Albrighton Hall Hotel & Spa.
Yes, Mercure Shrewsbury Albrighton Hall Hotel & Spa has a gym.
