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Summary of reviewsDesert Rose has garnered substantial praise for its convenient and accessible location, which is close to the airport, main highways, essential services and diverse dining options. Guests appreciate that the hotel is free from traffic hassles while still near the center, making it an ideal stopover for travelers. The strategic position, coupled with clean accommodations and respectful staff, build its reputation as a preferred choice for both short and extended stays.
The spacious and well-decorated rooms at Desert Rose are another highlight, particularly noted for their comfortable beds and effective air conditioning. Many rooms include small living areas, making them suitable for families. Although some rooms have been criticized for being cramped or dark with occasional maintenance and noise issues, the overall experience remains positive when the rooms meet the advertised standards.
Guest interactions with the staff at Desert Rose frequently stand out for their professionalism and courteousness. Reception staff, especially named employees like Mr. Ayman, Ismael and Nura, are frequently commended for their helpfulness and efficient service, which significantly enhances the guest experience.
Despite the overall cleanliness of the hotel, including its communal areas, there are intermittent reports of inadequate cleanliness in some rooms, alongside issues such as old carpets and unpleasant odors. These inconsistencies suggest a need for more rigorous maintenance and cleaning protocols.
The breakfast offerings receive mixed feedback—while some guests enjoy the clean and decent variety, others are not impressed by the limited selections and occasional quality issues. To better cater to diverse tastes, a revamp of the breakfast menu could be beneficial.
Regarding internet services and parking, the feedback is mixed. While the WiFi is adequate in certain areas, many guests face issues with weak and unreliable connections, indicating room for improvement. The parking availability, featuring secure and shaded spots, is generally appreciated, though some find the spaces limited and occasionally obstructed by construction activities.
In summary, Desert Rose offers a blend of strengths and areas for improvement. Its excellent location, spacious rooms and commendable staff service are notable positives. Addressing areas such as breakfast variety, WiFi stability, consistent cleanliness and parking logistics could elevate the overall guest experience further.
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