4-Star HotelSummary of reviews related to the '4 Star' categoryGuests consistently indicate that Hotel Diament Arsenal Palace Katowice - Chorzów does not align with the expectations typically associated with a four-star rating. Common sentiment suggests that the level of service, facilities and overall standards reflected in the accommodation do not meet the anticipated quality for a hotel of this ranking. The lack of spa features, which are advertised online, is a recurring disappointment among visitors. While some guests find the hotel acceptable if expectations are adjusted, the general consensus is that this hotel falls short of its four-star classification.
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