4-Star HotelThis 4-star hotel is strategically located in the heart of Alor Setar, offering modern rooms and suites. It features an outdoor pool, a fitness center, and multiple dining options, including a restaurant and coffee shop. Guests appreciate the convenient access to shopping malls, restaurants, and street food stalls.
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Summary of reviews related to the '4 Star' categoryGrand Alora Hotel, while boasting a four-star rating, appears to receive mixed feedback regarding its facilities and services. On a positive note, the hotel offers a spacious lobby that aligns well with the expectations of a four-star establishment. Guests appreciated the varying food choices available at breakfast and found the prices consistent with what one would expect from a hotel of this caliber.
However, several aspects seem to fall short of the four-star mark. The overall ambience of the hotel was noted as not particularly lively and some guests were disappointed by the lack of typical four-star amenities and services, such as a designated bell boy, instead of relying on security staff for assistance. There were also points of contention regarding additional charges for amenities like towels, which are usually complimentary at other four-star properties. In essence, while the hotel has merits, many guests felt that their experience did not fully align with four-star standards.
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