Accessible HotelSummary of reviews related to the 'Accessible' categoryHolmfield Arms by Greene King Inns offers commendable accessibility features that cater to guests with disabilities. The hotel provides accessible rooms, ensuring that those who need them can have a comfortable stay. Many reviews mentioned that the ground floor rooms are particularly well-suited for guests with mobility issues and the assistance in changing upper-floor bookings to ground-floor accommodations was appreciated.
The accessible rooms are described as spacious and well-equipped with easy modifications available to meet specific needs. However, a few reviews noted areas for improvement, such as the need for handrails in the bathroom and more strategically placed plug sockets.
The hotel grounds are generally accessible with wheelchair-friendly areas and ramps available. Despite this, some parts of the hotel, such as the steep staircase leading from the car park on a hill, may pose challenges for those with limited mobility. Additionally, the absence of an elevator can be inconvenient for guests assigned to upper floors, making it essential to request ground-floor rooms if accessibility is a concern.
On the positive side, the staff appears to be accommodating, helping guests with disabilities, such as assisting a disabled brother and ensuring guests received the correct room to meet their needs. However, there were occasional mix-ups, such as being assigned twin beds instead of a double in an accessible room.
Overall, the hotel's accessible features are good with ample ground floor rooms and notable ease of mobility around the premises. Despite some minor inconveniences, the hotel adequately supports guests with disabilities, providing them with a pleasant and accommodating stay.
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