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Summary of reviewsThe 'Country Inn & Suites by Radisson, New Orleans I-10 East, LA' generally receives positive feedback across several key aspects, making it a favored choice among travelers with diverse needs. The location is particularly appreciated for its convenience and accessibility, being near major roads and notable attractions such as downtown New Orleans and the French Quarter, which is only a 15-minute drive away. Guests also commend its quieter, more secluded environment, which provides a sense of safety and relaxation. The proximity to restaurants, coffee shops, essential services like Walmart and favorable transport links further adds to its appeal. While some guests express initial skepticism about the surrounding neighborhood and the hotel's exterior, the overall impression tends to be positive upon entering.
The breakfast service is another high point, featuring a variety of tasty options including waffles, bread, bagels, cereals, eggs and sausage. Guests appreciate the free, ample and on-time meal offerings along with the friendly and professional staff managing breakfast. Despite a few criticisms suggesting that breakfast could improve, it generally meets or exceeds guest expectations.
Room experiences are mixed but lean towards positive for most guests. Many laud the spacious, clean rooms equipped with new facilities and comfortable beds. Additional seating options like recliners and sofa beds are especially appreciated by families and groups. However, there are occasional reports of cleanliness and maintenance issues, including unpleasant odors, damp carpets and malfunctions with room amenities and air conditioning. These inconsistencies indicate a need for better upkeep to ensure a consistently positive experience.
Cleanliness across the hotel sparks a mix of reactions. While many guests find their rooms and common areas clean and well-maintained, others highlight issues such as dirty towels, stained bathtubs and unpleasant odors. The building itself might appear outdated to some, suggesting an overall need for more thorough maintenance.
The staff at the hotel generally receives positive remarks, praised for their friendliness and professionalism. Notable individuals, like Rashad at the front desk, are often mentioned for their exemplary service. While a few guests report instances of rudeness and unavailability, the majority view the staff as accommodating and eager to assist.
Parking is another well-regarded feature with guests appreciating the ample, free parking and added security. Some comments about cleanliness and accessibility through a shared Waffle House parking lot surface, but the overall sentiment regarding parking remains favorable.
Lastly, the beds receive a generally positive assessment with many guests enjoying the comfort and quality of the pillows and mattresses. However, some note the mattresses can be too firm and there is occasional criticism of the bedding quality. Despite these minor issues, most guests find the beds comfortable and conducive to a good night's sleep.
In summary, 'Country Inn & Suites by Radisson, New Orleans I-10 East, LA' offers good value for its location, comfortable accommodations and positive interactions with staff, although there are areas such as cleanliness and maintenance that could benefit from improvement.
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