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Summary of reviewsVan der Valk Hotel Spa garners high praise primarily for its exceptional location, nestled in the heart of Spa. The hotel’s proximity to major attractions like the renowned thermal baths and museums, along with its direct access through a funicular tram, creates a seamless experience for guests looking to explore the city. The central yet tranquil setting allows guests easy access to various bars, restaurants and shops, further enhancing the hotel's appeal.
Guests frequently commend the breakfast for its variety and quality, describing it as delicious and satisfying. The buffet offers a wide selection of hot and cold dishes, catering to diverse dietary preferences and providing a generous, hearty start to the day.
The hotel's rooms are another highlight, praised for their spaciousness, cleanliness and comfort. Guests appreciate the luxurious and well-decorated accommodations, which often include modern amenities and pleasant terraces with stunning views. The comfortable bedding and quiet environment contribute to a restful stay.
Cleanliness is consistently impressive with the rooms and common areas described as immaculate and well-maintained. The efficiency and professionalism of the cleaning staff play a significant role in maintaining high hygiene standards.
The staff at Van der Valk Hotel Spa is frequently highlighted for their friendliness and professionalism. Guests often note the warm and welcoming atmosphere created by the team, particularly at the reception and in the restaurant, enhancing the overall guest experience.
The spa facilities are a standout feature with the hotel offering direct access to the Thermes de Spa via a private funicular. This unique convenience allows guests to reach the thermal baths quickly and comfortably, often in their bathrobes. The serene and spacious environment of the spa offers an indulgent retreat, making the hotel an excellent choice for relaxation.
While the dinner experience receives mixed feedback, many guests praise the quality and presentation of the food, noting the exceptional three-course menu. Despite some service-related issues, the general consensus is that the restaurant offers a pleasant dining atmosphere with friendly and helpful staff.
The hotel provides basic fitness facilities, including a gym with a pleasant view, but the limited equipment and occasional maintenance issues suggest there is room for improvement.
Family-friendly amenities make the hotel a great option for those traveling with children, offering comfortable family rooms and a welcoming atmosphere. While some guests hoped for more child-specific activities, the overall experience for families remains positive.
WiFi connectivity, however, is noted as inconsistent with some areas showing strong performance while others struggle with unstable service. Moreover, parking facilities have received criticism for their cost and limited availability, though free parking options can sometimes be found nearby.
The hotel also provides electric vehicle charging stations, although some limitations regarding accessibility for non-Tesla vehicles have been mentioned.
Overall, Van der Valk Hotel Spa offers a comfortable, convenient and inviting stay, making it highly recommended for visitors seeking relaxation and exploration in Spa.
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