The Robert Treat Hotel in Newark, NJ, is widely appreciated for its prime location, making it a favorable choice for travelers attending concerts, business meetings or visiting New York City. The hotel’s proximity to Newark Penn Station allows for easy access to Manhattan and its location near the Prudential Center, NJPAC, various restaurants and shops adds to the convenience. Guests frequently highlight the complimentary shuttle service to and from the airport and train station, as well as the nearby park and on-site restaurant, enhancing their overall experience.
The in-house restaurant is particularly well-regarded for its delicious food and quality dishes with guests frequently commending the excellent flavors, clean interior and attentive staff. Additionally, many guests found the Wi-Fi to be reliable with a generally good connection and appreciated the gym's equipment and fitness facilities despite some maintenance issues.
However, the hotel doesn’t consistently meet expectations in a few areas. Breakfast options have been a notable disappointment with some guests redirected to nearby establishments at an additional cost. The rooms receive mixed reviews; while some guests describe them as clean and comfortable with nice views and sufficient amenities, others report issues with cigarette smoke, outdated decor, small sizes and maintenance shortcomings. Cleanliness also varies with inconsistencies ranging from exceptionally clean to complaints of dirty linens, mold and leftover debris.
The staff's service is similarly mixed. While many guests appreciate the friendliness and professionalism of certain team members, others encounter unprofessional and unhelpful behavior, which can detract from the overall experience. Parking, though secure and reasonably priced, occasionally presents challenges due to limited spots and extra fees.
For families, the hotel provides varying levels of comfort with some appreciating the spacious rooms and kid-friendly service, while others find the accommodations small and not entirely safe or family-friendly due to cleanliness and maintenance issues. The hotel’s location is favorable for those looking to experience the nightlife with easy access to entertainment venues and bars, although noise from the surroundings can be a concern.
In summary, the Robert Treat Hotel has many strengths, particularly its excellent location, convenient dining and general amenities like free Wi-Fi and a gym. However, the hotel could benefit from improvements in areas such as breakfast service, room maintenance, cleanliness standards and staff professionalism to ensure a consistently positive guest experience.
DoubleTree by Hilton Newark Penn Station, NJ is highly regarded for its prime and convenient location, offering unparalleled proximity to public transportation and Newark Penn Station. This makes it an ideal base for quick trips into Manhattan and to Newark Airport, especially with the added convenience of a free shuttle service. Guests also appreciate the short walking distance to the Prudential Center and the array of nearby dining options.
The hotel receives mixed reviews regarding its breakfast offerings. While many praise the quality and service of the breakfast, others are disappointed by the lack of a free breakfast and additional charges, which they feel should be included given the hotel's rates.
The rooms are largely celebrated for their comfort, cleanliness and spaciousness, providing a cozy and peaceful stay. Although there are minor concerns such as small bathrooms and occasional dustiness, these do not overshadow the overall positive experience. The beds, in particular, are frequently commended for their comfort, although some guests have noted issues with bed sizes and pillows.
Cleanliness is a strong point for the hotel, as many guests praise the pristine condition of the rooms and modern facilities. However, some inconsistencies in housekeeping services, such as unclean towels and dust on furniture, are occasionally reported. Despite these isolated issues, the hotel's overall cleanliness and comfortable accommodations are well-regarded.
The hotel staff receives high marks for their friendliness and helpfulness, contributing significantly to a positive guest experience. Most interactions with the reception and dining staff are described as polite, professional and welcoming. However, there are occasional remarks about less pleasant interactions and concerns about staff behavior at the entrance.
Parking is a mixed experience for guests. While on-site parking is convenient, many find the rates excessively high and the layout of the parking garage difficult to navigate. Issues such as the absence of direct access from the garage to the hotel and inadequate signage further detract from the experience.
Despite some logistical and service challenges, DoubleTree by Hilton Newark Penn Station, NJ is recommended for its excellent location, especially for business travelers and those attending events in Newark. The combination of comfortable beds, clean rooms and friendly staff makes it a reliable choice for a pleasant stay.
Comfort Suites Newark-Harrison receives generally favorable reviews, emphasizing its convenient location, clean and spacious rooms and welcoming staff. Positioned near Newark Penn Station and close to Newark Airport, the hotel offers excellent accessibility for those traveling to New York City or exploring New Jersey. Guests appreciate the large, well-equipped rooms with comfortable beds and the consistent quality of the standard American breakfast.
The breakfast is praised for its hearty and abundant options, particularly the waffles and muffins with the breakfast staff noted for their friendliness. However, some guests suggest improvements in variety and cleanliness, mentioning issues such as dry sausages or limited healthy options.
The rooms are described as very clean, spacious and comfortable with daily housekeeping maintaining high standards. Despite some mixed feedback regarding occasional odors or outdated facilities, the overall sentiment is positive, highlighting generous room size and comfort.
Cleanliness is a strong point for the hotel with guests frequently commending the spotless rooms and fresh bathrooms. Although there are occasional reports of issues like dirty carpets or bugs, the hotel maintains a solid reputation for cleanliness and comfort.
The staff receives consistent praise for their courteous and professional demeanor, contributing significantly to the positive guest experience. While there are isolated incidents of less friendly interactions, the general consensus is that the staff is a highlight of the stay, providing a welcoming and supportive environment.
Parking at the hotel is a mixed aspect with guests appreciating the convenience of free on-site parking. However, inconsistencies in communication about parking fees and security concerns, such as a reported car theft, suggest areas for improvement.
Overall, Comfort Suites Newark-Harrison offers a comfortable, clean and convenient stay with commendable staff service, though there is room for enhancement in breakfast variety and parking management.
Courtyard By Marriott Jersey City Newport is highly praised for its unbeatable location adjacent to the PATH station, allowing guests convenient and quick access to Manhattan. The hotel's proximity to the Newport Mall, various dining options and the tranquil, safe neighborhood makes it an appealing choice for both leisure and business travelers seeking value for money. Guests appreciate the quiet environment, spacious and clean rooms and the welcoming and helpful staff, creating a comfortable and satisfying stay experience.
While the breakfast offerings receive mixed reviews with some guests finding the selections limited and not inclusive in the room rate, there are still tasty options available on-site and satisfactory dining alternatives within walking distance. The rooms are lauded for their spaciousness, modern features, comfortable bedding and cleanliness, making them suitable for families and groups. However, minor concerns regarding occasional cleanliness issues and outdated furniture are noted.
The hotel's general cleanliness is commendable with both rooms and public spaces being well-maintained, despite some minor inconsistencies in daily room cleaning. The staff at Courtyard By Marriott Jersey City Newport is frequently highlighted for their friendliness, professionalism and attentiveness, contributing significantly to the guests' overall positive experience. Individual staff members are often mentioned by name for their exceptional service.
The free Wi-Fi receives mixed feedback with some guests finding it adequate for basic needs while others note connectivity challenges and limited bandwidth. The on-site gym and pool facilities are well-maintained and appreciated, particularly by families who find the pool area enjoyable and a great addition to their stay.
Parking, although not complimentary, is conveniently connected to a secure garage next to the hotel. Some guests find the parking fees expensive, but the ease of access and ample spaces are positive aspects. The hotel is also considered a great option for families with spacious rooms that can accommodate multiple guests comfortably, despite some mentions of the sofa bed being less comfortable.
In summary, Courtyard By Marriott Jersey City Newport stands out for its excellent connectivity to Manhattan, clean and spacious accommodations and exceptional staff service, making it a favored choice for travelers looking to explore the New York City area from a convenient, quiet and value-for-money location.
The New York Marriott Downtown is a highly recommended hotel for its prime location in the Financial District, making it a convenient base for exploring the city's major landmarks and attractions. Guests have praised the spacious and clean rooms with breathtaking views, comfortable beds and modern bathrooms. The staff is friendly and accommodating, ensuring a pleasurable stay. While some guests had issues with the limited breakfast options and high price, others enjoyed the food quality at Bill's restaurant. The hotel's cleanliness is impeccable with top-notch cleaning service and friendly staff. The wifi policy received mixed reviews, but some guests found ways to access free or discounted wifi. The hotel offers good facilities and services, such as a well-equipped gym and ample outlets for charging electronic devices. The hotel is also accessible for travelers with disabilities with spacious rooms and a central location. Overall, the New York Marriott Downtown is a wonderful hotel with great amenities and a convenient location.
The Holiday Inn Manhattan Financial District, an IHG Hotel, is a great choice for those looking for a clean and comfortable stay in the heart of Manhattan's Financial District. The hotel's fantastic location makes it easy to explore popular attractions like the Wall Street bull, World Trade Center and the 9/11 Memorial. The breakfast served by the hotel staff is excellent, although it is not included in the room rate. The rooms are clean and comfortable with great views of the city or harbor, although they may be a little tight for families. The staff are friendly and accommodating with many guests reporting exceptional service. The beds are comfortable, although some guests found them to be on the firm side or too short for taller individuals. Overall, the Holiday Inn Manhattan Financial District is a great value for money and an ideal base for exploring the city.
DoubleTree by Hilton New York Downtown enjoys largely positive reviews, particularly for its prime location in the heart of downtown Manhattan. The hotel's position is ideal for both tourists and business travelers, providing easy access to subway lines and iconic attractions such as Wall Street, Battery Park and the Brooklyn Bridge. The surrounding area is quieter than bustling Midtown, offering a peaceful retreat yet close to abundant dining options, bars and cafes.
Guestrooms are often praised for their cleanliness, comfortable beds and modern amenities, though some reviews mention the rooms are smaller than expected. Many appreciated the beautiful city views and the daily housekeeping service, contributing to a satisfactory stay overall. Despite these positives, noise issues and occasional maintenance concerns were noted.
The hotel staff receives generally favorable feedback for being friendly, helpful and professional. Guests enjoyed the welcoming atmosphere and appreciated the attentive service from the front desk to housekeeping. Specific staff members have been commended for their exceptional service, though a few inconsistencies in service quality were reported.
Cleanliness at the hotel is often highlighted positively with spotless facilities and attentive housekeeping. However, some guests experienced inconsistencies in the cleaning routines.
Wi-Fi service is typically free after registration and generally reliable, although some guests encountered occasional connectivity issues. The 24-hour gym is well-received for its cleanliness and well-maintained equipment, despite being described as small by some guests.
Breakfast offerings have mixed reviews with specific items like bacon receiving praise while the overall variety and quality are considered limited. The additional cost for breakfast is also a common critique, leading many guests to explore nearby cafes.
Parking presents a challenge for many guests, as there is no on-site or valet parking, requiring the use of off-site garages that are often expensive and inconvenient. Despite occasional parking discounts, this aspect detracts from the overall experience.
While the hotel’s rooms might not be ideally suited for families due to size constraints, the location and friendly staff make it a functional choice for short stays and sightseeing. The nightlife around the hotel is vibrant with many bars and restaurants within walking distance, making it an attractive option for those looking to explore the evening scene.
Overall, DoubleTree by Hilton New York Downtown offers a comfortable and convenient stay with a strong emphasis on location, cleanliness and service quality, though there are areas for improvement in breakfast variety, room size and parking logistics.
The perfect base for those who want to explore New York City attractions. All 569 guest rooms and suites are decorated in warm tones and are comfortable, modern and spacious.
Summary of reviews
The M Social Hotel New York Downtown is a great hotel for those looking for an unbeatable location in downtown New York. The hotel is conveniently located near subway stations, restaurants, big attractions such as the 9/11 memorial, Wall Street and Broadway and even shopping malls like Westfield. Guests praise the location as "great," "amazing," and "fantastic." The hotel offers spacious rooms with nice areas that are clean and comfortable, although some guests mention that the rooms could be cleaner and some furniture is broken and outdated. However, most agree that the location makes up for it. The staff is friendly and helpful and the hotel has a reputation for its amazing staff. Many guests commended the staff's friendliness, helpfulness and willingness to go above and beyond to accommodate their needs. The hotel has guest services procedures in place to better attend to guests' needs. While some guests were disappointed with the lack of breakfast options and the cleanliness of the bathrooms and stains on carpets and furniture, others enjoyed the American breakfast offered and praised the hotel's cleanliness, particularly in the rooms. The beds received mixed reviews with some guests finding them very comfortable and others reporting uncomfortable sofa beds and small double beds. Overall, the M Social Hotel New York Downtown is a great option for those looking for a hotel with stunning views and friendly staff.
The Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area is highly regarded for its exceptional location in the heart of Downtown Manhattan’s Financial District. Its proximity to iconic landmarks such as the World Trade Center, 9/11 Memorial, and Wall Street, along with easy access to multiple subway lines, makes it an excellent base for exploring New York City. This strategic location, coupled with nearby dining, shopping, and ferry services, appeals to tourists and adds convenience for families and business travelers alike.
Guests frequently commend the hotel for its spacious and clean accommodations, featuring well-equipped kitchenettes ideal for extended stays. The rooms are surprisingly roomy for New York standards, making them especially suitable for families, with some offering serene views of the WTC memorial. Notable cleanliness is maintained through consistent housekeeping, and the friendly, attentive staff contributes significantly to a welcoming atmosphere.
The breakfast service garners mostly positive feedback for its generous selection, though some guests suggest improvements in variety and seating arrangements. Nevertheless, it remains a convenient inclusion for guests looking to start their day ready for the city’s adventures.
Comfortable beds are another highlight, providing guests with a restful sleep, though the sofa beds have room for improvement in terms of comfort. The hotel’s gym facilities, while small, are well-maintained and add value to the stay, complimented by free access to laundry services.
Business travelers will find the hotel accommodating with soundproofed rooms and modern amenities suitable for work and relaxation. While the parking facilities could be more convenient, with some limitations like additional costs, the hotel occasionally offers discounted rates at nearby garages.
Overall, the Residence Inn offers a compelling mix of convenience, comfort, and service, making it a popular choice for families, business travelers, and tourists seeking an affordable yet central location to experience New York City.
The Holiday Inn New York City - Wall Street by IHG, is celebrated for its prime location in the vibrant heart of Lower Manhattan. Its proximity to key attractions like the 9/11 Memorial, Wall Street and Freedom Tower, along with convenient access to multiple subway stations, makes it an ideal base for both tourists and business travelers. The hotel is centrally situated in the Financial District, offering easy walking access to various sites, shops and dining options.
The staff garners high praise for their exceptional friendliness and helpfulness with numerous guests highlighting individuals who provided outstanding service. This attentive and welcoming team enhances the guest experience significantly, often going above and beyond to meet needs and resolve any issues.
Rooms in the hotel are noted for their cleanliness and comfort with many guests appreciating the immaculate housekeeping, comfortable beds and fresh towels. However, the size of the rooms is frequently mentioned as a drawback, being described as very small, which might be challenging for larger individuals or those traveling in groups. Despite this, the efficiency and well-equipped nature of the rooms generally satisfy most visitors’ expectations.
Cleanliness across the hotel is generally well-maintained, though there are mixed reviews with some guests experiencing inconsistencies. While many guests find the rooms spotless, others note issues such as unclean bathrooms and occasional unpleasant odors, indicating a need for more consistent maintenance.
The breakfast offerings are limited with some light options such as pastries and snacks available, though not always consistently. The lack of a full breakfast service is noted as an area needing improvement, despite the advantageous location of the hotel.
Comfortable and clean beds receive high marks from guests, contributing to a restful stay, although the small room sizes can be a concern. The hotel's overall value, cleanliness and staff performance make it a solid choice for budget-conscious travelers who prioritize location over luxury. Despite being less luxurious and having some facility shortcomings, the Holiday Inn Wall Street provides a satisfactory experience for those looking to explore New York City from a central and accessible location.
Smyth Tribeca is a sleek and modern hotel located in the heart of Tribeca, offering guests easy access to public transportation, ample restaurants and iconic landmarks. The hotel boasts spacious, clean and well-maintained rooms with comfortable beds and high-quality linens. The staff is exceptional, accommodating, friendly and helpful with one staff member in particular receiving high praise for outstanding customer service. While the breakfast options could be improved with more reasonable pricing and a wider variety of options, the lounge offers coffee for a quick pick-me-up in the morning. Overall, Smyth Tribeca is an excellent option for travelers seeking a clean, comfortable and modern stay in New York City.
The Frederick Hotel Tribeca is a highly recommended hotel with a fantastic location in the bustling and vibrant neighborhood of Tribeca. The hotel is conveniently located near the financial district and walking distance from the Brooklyn Bridge with a subway station just across the street. Guests appreciate the exceptional service and friendliness of the staff, who are always eager to assist with any needs or questions. The hotel offers beautifully presented and stylish rooms that are well-appointed and immaculately clean, although some guests mention that the rooms are small. The beds are highly praised for being large and super comfortable. The hotel provides guests with a prime location close to many lively restaurants, cafes and bars, making it a great starting point for exploring downtown Manhattan. While some guests have mixed feelings about the breakfast, the cleanliness of the hotel is a strong point with spacious and modern rooms and bathrooms. Overall, the Frederick Hotel Tribeca is a lovely option for those looking for stylish accommodations that deliver a luxury feel with clean, comfortable rooms and a fantastic location.
Hotel Hugo in New York City garners praise for its exceptional location, offering guests easy access to key neighborhoods such as Soho, Tribeca, Greenwich Village and the Lower East Side. Nestled in a tranquil part of downtown Manhattan, the hotel provides both accessibility and a peaceful atmosphere with excellent views and proximity to the Hudson River for scenic walks. The stylish design and efficient, friendly staff further enhance the guest experience.
The breakfast service receives generally positive feedback with guests commending the quality of the food, particularly the Full American Breakfast, granola and coffee. However, some guests feel the breakfast is overpriced and lacks variety. Logistical issues like fixed menu options and the need for breakfast vouchers were noted, indicating room for improvement in value and service efficiency.
Dining experiences are mixed with the on-site bar and restaurant praised for their excellent food and reasonable prices. Signature dishes like granola, pasta and lemon-baked chicken are favorites. The rooftop bar is a highlight, offering fantastic drinks and food in a beautiful setting. Despite these positives, some find the dining options limited and overpriced.
Rooms at Hotel Hugo are largely appreciated for their cleanliness, modern updates and stylish decor. Guests enjoy the comfortable beds and well-designed showers with rooms often boasting pleasant views of the Hudson River. Nevertheless, the small room sizes, typical by New York standards and occasional issues with lighting, noise and outdated fittings are commonly mentioned downsides.
Cleanliness generally meets guest expectations with many noting the daily housekeeping and regular towel replenishments. However, inconsistent cleaning standards and delays in service are areas for improvement.
The staff at Hotel Hugo are often highlighted for their friendliness and helpfulness, particularly the reception and housekeeping teams. While the majority of guest interactions are positive, occasional reports of indifferent or inattentive service suggest a need for consistent staff training.
The WiFi service varies with some guests finding it strong and reliable while others experience slow or spotty connections. Issues with the initial login process also detract from the overall experience.
The hotel gym receives mixed reviews with comments on its small size and lack of equipment, suggesting it may not meet all guest expectations.
Parking options are somewhat limited with nearby street parking praised for its convenience. The high cost of nearby parking garages and the absence of valet parking are noted drawbacks.
Hotel Hugo stands out as a family-friendly destination with staff praised for accommodating family needs and providing a safe, welcoming environment. While room sizes might be a challenge for larger families, the overall ambience and central location make it a compelling choice for those traveling with children.
Nightlife enthusiasts will appreciate the hotel's vibrant surroundings, especially the popular rooftop bar known for its breathtaking views and lively atmosphere. The surrounding area teems with bars and restaurants, ensuring a dynamic night out.
Overall, Hotel Hugo offers a blend of style, comfort and prime location, making it a popular choice for visitors looking to explore Manhattan. Addressing noted areas for improvement could further enhance the guest experience.
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