Info
Summary of reviewsUrban Hotel has received numerous positive reviews, particularly highlighting its convenient location and exceptional staff. Situated on the edge of town with ample parking, the hotel offers easy access to the A1 motorway, Belvoir Castle, and nearby leisure centers. This makes it an ideal stopover for travelers, especially those journeying from Scotland to Dover. Although the area has an industrial feel, guests appreciate the practicality and nearby amenities such as a supermarket.
The hotel is notable for its spacious and comfortable rooms, which are well-regarded for their clean and modern bathrooms and superb showers. The comfortable beds receive particular praise, ensuring a restful night's sleep. While some areas may need updates, the ongoing refurbishments are seen as a promising enhancement for future stays.
Guests frequently commend the friendly, helpful, and professional staff. The reception team is praised for their warmth and attentiveness, contributing significantly to a welcoming atmosphere. The bar staff also receive accolades for excellent service, underscoring the staff’s role in enhancing the guest experience.
Despite some inconsistencies with breakfast availability, those who have experienced the morning meals appreciate the varied and plentiful options. The hotel provides value for families, offering large family rooms and a dog-friendly policy, appealing to travelers with children and pets.
Overall, Urban Hotel offers good value for money with its comfortable accommodations, attentive staff, and strategic location. Improvements in breakfast service and occasional cleanliness issues could further elevate the guest experience.
Show moreRead review summaries for all categories
Categories
