Situated conveniently close to West Edmonton Mall, the hotel’s prime location offers easy access to various stores, restaurants and major highways. The property's proximity to these amenities makes it a popular choice for travelers looking to explore the area. Despite the bustling surroundings, the hotel ensures a quiet environment at night, contributing to a restful stay.
Guests frequently commend the hotel for its cleanliness, pointing out the spotless rooms, common areas and overall well-maintained environment. Rooms are described as exceptionally clean, spacious and modern, equipped with practical amenities such as USB chargers. The comfort of the beds and the quiet, relaxing atmosphere of the rooms are highlighted, making the hotel an ideal place for relaxation, especially for families.
The breakfast at the hotel is well-received, offering a variety of tasty and satisfying options, including healthy and gluten-free choices. The hotel staff, especially those in the breakfast area, are noted for their friendliness and excellent service. Cleanliness and organization during breakfast are generally praised, though there are some recommendations for extending breakfast hours and improving management during peak times.
The hotel staff, including housekeeping and front desk personnel, are lauded for their politeness, attentiveness and professionalism. Guests appreciate the seamless communication and the staff’s dedication to accommodating requests efficiently, which significantly enhances the overall guest experience.
Amenities such as the gym and the indoor heated pool add to the hotel’s appeal. The gym is described as clean, bright and well-equipped, catering adequately to fitness needs in a non-crowded environment. However, while the pool receives positive feedback for being warm and enjoyable, some guests remarked on its small size and occasional overcrowding.
Parking is another appreciated feature with secure underground options available. This is particularly valued during cold weather. Nevertheless, some guests noted that the parking spaces are limited and can be tight, posing challenges for larger vehicles.
The hotel also stands out for its accessibility features, ensuring a comfortable stay for guests with disabilities. Accessible rooms and equipment, combined with the hotel’s modern design and convenient layout, contribute to a positive experience for all guests.
Finally, while the WiFi quality varies with some guests reporting connectivity issues, the hotel provides basic internet access as part of its amenities.
In summary, the Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG, is highly regarded for its excellent location, cleanliness, comfortable rooms, quality service and accommodating amenities, making it a favorable choice for both leisure and business travelers. Show more
InfoSummary of reviewsTravelodge by Wyndham Edmonton West is a hotel that strikes a positive chord with many guests, especially in its strategic location and warm staff service. Situated close to the iconic West Edmonton Mall, it offers convenient access to shopping, dining, and local attractions, making it an ideal base for exploring Edmonton. Guests frequently commend the hotel's location for its connectivity to highways and nearby amenities.
The staff at the hotel receive high praise for their friendly and accommodating nature, contributing significantly to the overall guest experience. The reception team is particularly highlighted for their efficient and pleasant demeanor during check-ins, with individual staff members like Mandeep, Viraj, and Crystal standing out for their professionalism and kindness.
The hotel's family-friendly atmosphere is underscored by its popular pool area with a waterslide, which is especially loved by children and families. The make-your-own waffles at breakfast add a fun touch to the morning routine, complementing the vibrant energy of the pool facilities. Although some maintenance issues such as unexpected closures and cleanliness concerns occasionally arise, the pool remains a central feature of enjoyment for families.
Pet owners appreciate the hotel's pet-friendly policies, including a designated grassy exercise area for dogs, enhancing its appeal for those traveling with pets. The hotel provides a small dog park, earning commendation for its thoughtful amenities designed to accommodate furry companions.
While the rooms generally offer comfort and cleanliness, some guests have noted areas for improvement in decor, maintenance, and noise control. However, many still find the beds to be comfortable, contributing to a restful stay.
Overall, Travelodge by Wyndham Edmonton West excels in creating a welcoming environment with its strategic location, supportive staff, and family-oriented amenities, offering good value and comfort for both leisure and business travelers. Show more
InfoSummary of reviewsHampton Inn & Suites Edmonton/West earns high praise from guests for its strategic location, top-notch amenities, and exceptional service. Situated in northwest Edmonton, the hotel provides easy access to the bustling West Edmonton Mall, along with a variety of nearby shopping and dining options. The convenient location, combined with ample parking and access to major roads, makes it an ideal choice for both leisure and business travelers.
The hotel’s breakfast is a frequent highlight, offering a remarkable variety of quality, satisfying dishes catering to diverse dietary needs. Guests appreciate the fresh, well-replenished breakfast buffet and the attentive staff who ensure a pleasant dining experience every morning.
Accommodation at Hampton Inn & Suites Edmonton/West is characterized by well-designed, spacious, and clean rooms. Guests often remark on the modern and cozy atmosphere of the rooms, with mobility accessible amenities adding to the comfort. Despite minor issues such as occasional air conditioner noise, the overall tranquility and cleanliness enhance the restful environment.
Cleanliness is a noted strength throughout the hotel, with both rooms and common areas maintained to high standards. The hotel's staff receives consistent accolades for their friendliness and professionalism, contributing significantly to the inviting atmosphere. Personal touches, such as act of kindness from specific staff members, enhance the guest experience and underscore the hotel's commitment to exceptional service.
The facilities, including an impressive gym and a well-maintained pool area, cater to guests looking to maintain fitness or enjoy leisure activities. Families particularly enjoy the pool’s child-friendly features and extended hours, ensuring fun for all ages.
Finally, comfort is a key feature with beds frequently described as exceptionally comfortable, contributing to a restful stay. While there are occasional comments about pillows and mattress upgrades, the general consensus confirms a high level of satisfaction regarding bed comfort.
Overall, the Hampton Inn & Suites Edmonton/West stands out for its excellent location, clean and modern accommodations, welcoming staff, and comprehensive amenities, making it a popular and well-rounded choice for travelers visiting Edmonton. Show more
