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Summary of reviewsThe Holiday Inn Hotel & Suites-West Edmonton by IHG receives commendations for its prime location, offering guests easy access to the West Edmonton Mall and surrounding attractions. Its central positioning off a main road ensures convenient navigation, making it an ideal choice for various travelers, whether they are visiting for shopping, leisure, or family reunions.
Guests also enjoy a satisfying breakfast experience at Ricky's restaurant, where children eat free. While the breakfast menu is appreciated for its good selection and service, some visitors suggest adding more variety to the voucher options. Nonetheless, dining at Ricky's remains a convenient and pleasant part of the hotel's offering.
The rooms at the hotel are frequently praised for their cleanliness, spaciousness, and comfort. Visitors are particularly impressed with the large, cozy beds and pillows, as well as the notable feature of a huge shower. These attributes contribute to a restful and enjoyable stay, leaving a positive impression on guests.
The hotel staff is repeatedly commended for their exceptional service. Known for their friendliness and helpfulness, the front desk team ensures a welcoming atmosphere and is noted for their accommodating nature. Their warmth and professionalism greatly enhance the guest experience, making it a memorable aspect of a stay at the Holiday Inn Hotel & Suites-West Edmonton by IHG.
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