InfoSummary of reviewsWine & Spa Complex Starosel provides an exceptional retreat set against the serene backdrop of picturesque mountains and lush countryside, offering a unique and tranquil environment for relaxation. The stunning location, complemented by the clear mountain air and tranquil atmosphere, is ideal for unwinding and enjoying nature's beauty. Proximity to historical landmarks further enriches the experience with opportunities for leisurely walks and exploration.
Guests frequently praise the delicious and varied breakfast and dinner offerings, highlighting the quality and abundance of traditional Bulgarian dishes. The well-organized and rich breakfast buffet consistently receives high marks, contributing significantly to guests' overall enjoyment. Dinner is similarly regarded, though a few suggestions for more diverse options and inclusion of drinks were noted.
Accommodations at the hotel are largely described as spacious, clean and comfortable with modern decor and various amenities enhancing the guest experience. Rooms with features like fireplaces and jacuzzis are particularly favored, though occasional comments reflect the need for updates in older areas and improvements in cleaning standards.
Cleanliness throughout the complex is positively noted with many guests highlighting the well-maintained rooms, spa and pools. Daily cleaning services are appreciated, but some feedback underscores inconsistencies in housekeeping quality, particularly in the older sections and specific areas like bathrooms.
The staff's friendliness and professionalism stand out, contributing significantly to guest satisfaction. Despite some encounters with less helpful staff and language barriers, most reviews emphasize the positive interactions with welcoming and polite personnel.
The spa facilities are a highlight, offering extensive, well-maintained amenities including indoor and outdoor pools, jacuzzis, saunas and steam baths. Guests appreciate the variety of treatments and the serene environment, though occasional overcrowding and additional fees for certain services were mentioned.
Pool facilities, both indoor and outdoor, receive favorable reviews for their cleanliness and varied temperatures, providing a refreshing and enjoyable experience. The presence of creative children's pools and heated outdoor options add to the appeal, though maintenance and updates are occasionally suggested.
Parking is convenient with ample spaces and car charging stations, though a few guests noted that signage could improve navigation. The beds are generally described as comfortable and conducive to a restful stay, though the comfort of pillows received mixed feedback.
In summary, Wine & Spa Complex Starosel offers a delightful and serene getaway with exceptional dining, comfortable accommodations and impressive spa and pool facilities. Minor improvements in certain areas could further enhance the guest experience, but the overall sentiment remains overwhelmingly positive, making it a preferred destination for relaxation and exploration. Show more
