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Summary of reviewsRadisson Blu St. Helen’s Hotel in the Blackrock area boasts a prime location with stunning gardens and lush greenery, creating a serene, old-world ambiance. With its tranquil setting, it offers both a perfect retreat and convenient access to central Dublin and surrounding suburbs, including University College Dublin (UCD). The hotel's proximity to public transport and free parking makes for easy exploration of Dublin and the scenic south coast.
Breakfast at the hotel receives high praise for its diverse and delicious offerings with guests particularly enjoying the buffet and the option to dine on the terrace overlooking the gardens. Although there are occasional critiques about food quality and preparation, the positive remarks about the variety and quality of food dominate. Dinner experiences are mixed; many commend the flavorful and well-presented meals in the bar and Italian restaurant, despite the slow service and limited menu choices in the main restaurant. The dining areas are described as cozy and elegant and the staff's friendly service adds warmth to the dining experience.
The rooms are spacious, comfortable and elegantly furnished with beautiful decor and garden views. Guests frequently commend the comfort of the beds and the quality of the bedding. Though some rooms might benefit from updates and a few face maintenance issues, the overall sentiment towards room size and comfort remains positive. Cleanliness is generally high with well-maintained rooms and grounds. Some guests occasionally report lapses in cleaning standards, but these are exceptions rather than the norm.
The hotel's staff are a standout feature, often described as exceptionally helpful, friendly and professional, significantly enhancing the guest experience. While minor issues like slow bar service or check-in confusion exist, the staff's overall welcoming and attentive nature is frequently highlighted.
Free WiFi is available throughout the hotel with generally satisfactory performance, though some guests report weak signals and intermittent connections. The gym receives mixed reviews with some guests mentioning outdated equipment and locked facilities despite being advertised as 24-hour.
Ample, free parking is available and consistently praised, adding convenience for those arriving by car. The family-friendly atmosphere of the hotel is appreciated with families enjoying the welcoming staff, special touches for children and the safe environment. The beautiful and relaxing ambiance makes it a great option for families seeking an enjoyable stay.
Overall, Radisson Blu St. Helen’s Hotel offers a comfortable and charming experience with outstanding staff service, beautiful grounds and a serene location, making it a solid choice for various types of visitors, including families, couples and business travelers.
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