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Summary of reviewsSilver Eagle enjoys a highly favorable location, providing convenience and accessibility to several key areas including a nearby shopping center, public transport links and Dublin's city center. It's especially ideal for concert-goers due to its proximity to Leopardstown. The quiet, peaceful surroundings contribute to a serene stay with ample parking for those renting a car. The vicinity to tram and bus stops, local pubs, supermarkets and attractions like the Luas tram and Dundrum Shopping Centre is particularly well-regarded. The staff enhances the experience through their kindness and helpfulness.
While breakfast offerings at Silver Eagle fall short with many guests noting the absence of included breakfast and the unavailability of kitchen facilities, nearby cafes and bakeries serve as suitable alternatives for morning meals. This aspect requires future visitors to plan accordingly.
The rooms at Silver Eagle receive mixed feedback, though cleanliness and comfort appear consistent. Guests commend the basic yet tidy rooms, even as some find the decor outdated and confront minor maintenance issues. The beds are generally comfortable with issues only noted by a few regarding their firmness. However, room size tends to be on the smaller side and the attention to detail, from complimentary tea and coffee sets to adequate closet space, is appreciated. There are grievances concerning shared bathrooms, which although clean, can be inconveniently limited for multiple rooms.
Cleanliness reviews are divided; while many praise the overall hygiene, clean rooms and tidy shared bathrooms, others highlight significant issues like stained carpets, dirty rooms and unpleasant odors. Inadequate cleaning of shared amenities also presents a problem for some guests.
The staff stands out positively, garnering numerous commendations for their friendliness and helpfulness. Guests often mention the warm and welcoming nature of Valerie, the accommodating temporary staff and hosts like Gabby. Although there were occasional communication barriers and professionalism lapses, the general consensus views the staff as a pivotal asset to the guest experience.
The wifi services at Silver Eagle also draw mixed reactions. Generally, the connection is reliable and meets guest expectations, although some encounters with non-existent or disrupted services were noted, often due to external factors.
Opinions on the beds vary: while many guests report comfort with clean linen and towels, others point to issues like softness leading to discomfort, stained bedding and inconsistency in bed sizes. The general condition of the mattresses and linens appears inconsistent, affecting some guests' satisfaction.
In summary, Silver Eagle offers a strategically located, comfortable and friendly stay with room for improvements in breakfast service, room updates and overall cleanliness consistency.
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