This hotel has 1 accessible bedroom available with a walk-in shower. Bedroom furniture can be rearranged on request. Accessible parking and a drop-off area are available.
Accessible HotelSummary of reviews related to the 'Accessible' categoryHoliday Inn Express Walsall M6, J10, an IHG Hotel boasts impressive accessibility features, making it a favorable choice for guests with disabilities. The hotel offers specially designed rooms, including spacious disabled rooms with wet rooms, ensuring ample space and convenience. While one review mentioned an issue with the wet room floor flooding after a shower, overall feedback highlights the accessible shower facilities and the friendly, helpful staff who meet wheelchair needs efficiently.
The ground floor rooms cater well to accessibility requirements and the overall cleanliness and spaciousness of the bedrooms contribute to a comfortable stay. The accessible rooms have been praised for being well-equipped and often regarded as better than those in other hotels.
Its location is noted as easily accessible, adding to the convenience for guests with disabilities. The staff receive positive remarks for their excellent service towards disabled guests, enhancing the overall positive experience for visitors requiring special accommodations. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryLocated in a convenient spot near NEC/Birmingham and Sutton Coldfield, Holiday Inn Express Lichfield offers admirable accessibility for disabled guests. The hotel features numerous accessible rooms, which are suitable for guests with mobility issues, including elderly disabled travelers. The ground floor has dedicated disabled rooms with good facilities such as wet rooms, walk-in showers and appropriately designed beds.
The staff is accommodating, making navigation around the hotel easier and the lift to upper floors is both functional and clean. Additionally, the hotel provides plenty of well-placed disabled parking spaces right by the front door, enhancing the ease of access.
While the general accessibility is commendable, some guests have noted that aspects such as room layout, softness of beds and positioning of shower seats could be improved. Issues with poor lighting, a sparse number of electrical sockets or USB ports and the occasional problem with shower fittings were pointed out. Nonetheless, the parking and access to rooms and amenities show that the hotel caters well to disabled guests, ensuring a generally comfortable stay. Show more
This hotel has 5 accessible rooms located across all floors, with elevator access. All accessible rooms feature walk-in showers.
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Summary of reviews related to the 'Accessible' categoryThe Holiday Inn Express Birmingham Star City by IHG offers various facilities that cater to guests with disabilities, making it a generally accessible choice for those with mobility challenges. Guests have pointed out positive features such as rooms specifically designed for wheelchair users and those with partial disabilities. The hotel ensures that rooms are conveniently located, and some bathrooms come equipped with built-in shower seats, which many appreciate.
The presence of emergency cords beside the bed is a thoughtful addition, providing an extra layer of safety. Parking is another area where the hotel shines, as it offers great accessibility, making it convenient for those traveling by car. Despite these positive aspects, some guests noted areas needing improvement, such as ensuring the availability of disability bays and maintaining facilities better. There were occasional issues with bathroom fixtures and coffee supplies during breakfast, indicating a need for attention to detail.
However, the dedicated staff, particularly Fran and Sian, were praised for their exceptional service, often going above and beyond to rectify any issues and enhance the guest experience. While the hotel offers good accessibility overall, it seems that a little extra care in maintaining facilities and ensuring specific bookings are honored could enhance the stay for visitors with disabilities. Show more
