Accessible HotelSummary of reviews related to the 'Accessible' categoryNestled in tranquility, Montanyà offers a serene and easy access experience, particularly notable for those with limited mobility. The hotel provides accessible rooms and adapted bathrooms that cater to people with reduced mobility. However, the accessibility is somewhat limited, as there are areas that are only reachable by stairs and ramps that do not fully serve their purpose.
Guests appreciated the responsive staff and the multilingual receptionist, adding to the overall ease of stay. There is convenience in the hotel's location, though it stands a bit isolated, approximately 2 kilometers from the nearest town with limited nearby options except for a bar that remains closed on Sunday evenings.
The outdoor pool area requires better maintenance, improved signposting for easier access and closer proximity for guests with mobility issues. Additionally, there were calls for more comprehensive amenities, including grab bars in bathrooms, gluten-free food options, better lighting and larger fridges for a more accommodating stay.
While the hotel offers a clean environment, public areas could benefit from more rigorous cleaning practices and some practical adjustments like soap, gel and lotion provisioning in rooms, towel hooks and improved room configurations are suggested. Moreover, signage around the city and the hotel's vicinity could use upgrades for better guidance.
Overall, while Montanyà is accessible and welcoming, there is room for improvement in making the stay more inclusive and convenient for guests with disabilities.
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