4-Star HotelThis hotel provides comfortable accommodations and a central location, making it easy to explore Merida. The availability of essential amenities ensures a convenient stay.
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Summary of reviews related to the '4 Star' categoryHotel Maria del Carmen is praised for its excellent location, providing easy access to key spots in Cancun and convenient parking options. The friendly staff receives positive remarks for their attentive service. The breakfast offerings stand out with many guests commending the variety and quality of options, including fruit, egg and coffee.
However, the hotel’s four-star rating is a topic of contention among guests. While some note the hotel delivers fair service and facilities aligning with a four-star experience, many reviews suggest it falls short of the advertised standard. Comments highlight that the hotel feels more like a two-star accommodation with mentions of a lack of recent renovations and an overall impression that does not match the façade presented online. Despite some good services, guests generally feel the hotel does not justify the higher price point associated with a four-star rating.
Ultimately, while the location and breakfast are strong points, the hotel’s overall condition and perceived value for money are areas of concern for many visitors.
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