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Summary of reviewsHotel Royal Puebla is highly praised for its central and convenient location, offering guests easy access to city attractions and key areas, such as the CAPU. Its affordability and comfort, combined with spacious parking, make it an attractive choice for visitors. The hotel's delightful breakfast experience is a standout feature, with guests consistently commending the delicious food and excellent service offered at reasonable prices. Rooms are celebrated for their spaciousness and cleanliness, providing a comfortable stay thanks to cozy beds and pillows, although some guests feel that certain bathroom facilities could be improved.
Cleanliness extends throughout the hotel, contributing to a welcoming and comfortable atmosphere. The staff is recognized for their friendliness and attentiveness, enhancing guests' overall experience with exceptional service and a welcoming reception. Pet-friendly policies add to the appeal for those traveling with dogs, ensuring a smooth and enjoyable stay for both pets and their owners. While internet connectivity poses challenges, particularly with unstable connections and slow speeds, the hotel's warm hospitality and pleasant services compensate for this shortcoming.
As an economical choice, Hotel Royal Puebla offers a good price-quality relationship typical of a three-star establishment, appealing to budget-conscious travelers prioritizing value over luxury. Though there are occasional concerns regarding noise and mattress firmness, the hotel remains a reliable option for guests seeking comfortable accommodations and excellent service in a prime location.
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