InfoSummary of reviewsPresidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers. Show more
InfoSummary of reviewsThe Holiday Inn Express Puebla by IHG is highly recommended for those wanting a comfortable and clean stay in the city. Guests praised the convenient location, excellent service from friendly staff and comfortable beds. While some guests noted minor issues with breakfast and the pool, the majority appreciated the convenience and variety on offer. The hotel's cleanliness was consistently mentioned with spotless facilities and impeccable rooms. Additionally, guests appreciated the parking facility and great value for the price. Despite minor issues, the overall consensus is that the Holiday Inn Express Puebla is an excellent choice for a flexible and pleasant stay in the city. Show more
InfoSummary of reviewsThe Holiday Inn Express Puebla by IHG is highly recommended for those wanting a comfortable and clean stay in the city. Guests praised the convenient location, excellent service from friendly staff and comfortable beds. While some guests noted minor issues with breakfast and the pool, the majority appreciated the convenience and variety on offer. The hotel's cleanliness was consistently mentioned with spotless facilities and impeccable rooms. Additionally, guests appreciated the parking facility and great value for the price. Despite minor issues, the overall consensus is that the Holiday Inn Express Puebla is an excellent choice for a flexible and pleasant stay in the city. Show more
