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Summary of reviewsSPA Hotel Medicus in Vratsa boasts a prime location in the city center, providing easy access to local attractions while situated on a quiet pedestrian street. Guests highlight the nearby parks, shops, eateries and unique attractions like Paleo Park, which enhances the hotel’s appeal, especially for those traveling with children.
Breakfast at the hotel is generally well-received for its deliciousness, variety and ample portions. Though abundant and tasty, some guests suggest improvements in diversity and quality of hot drinks. The dinner offerings are similarly praised for their taste and variety with guests particularly enjoying the fresh fish and well-prepared meals. However, service delays and pricing concerns slightly tarnish the dining experience.
The rooms are highlighted for their spaciousness, comfort and scenic views, maintaining a clean and cozy atmosphere that many guests appreciate. While there are occasional critiques about dated furniture and minor cleanliness oversights, the overall guest sentiment remains positive, describing the rooms as suitable for both couples and families.
Cleanliness at SPA Hotel Medicus is generally praised with guests frequently noting spotless rooms, bathrooms and spa areas. Although a few maintenance issues were mentioned, these did not seem to overshadow the overall cleanliness and well-kept facilities.
The staff at SPA Hotel Medicus receive high marks for their politeness, attentiveness and professionalism. Front desk staff, in particular, are noted for their friendly and helpful demeanor, contributing significantly to the overall positive guest experience, despite occasional slow service in the dining area.
The spa at the hotel offers a small but well-maintained space, praised for its variety of treatments and relaxing atmosphere. Guests enjoy amenities like saunas, a steam bath, jacuzzis and a large swimming pool. While some feel the spa can get stuffy or overly chlorinated, the overall experience is viewed positively.
On the downside, the hotel’s free Wi-Fi service is consistently criticized for its poor connectivity and unreliable performance. Many guests report an inability to connect within their rooms, often relying on their cellular data instead.
The gym presents a split opinion with some guests appreciating a modern and clean environment but others finding it poorly equipped and not well-maintained, leading to an overall mixed reception. Meanwhile, the pool area garners more positive feedback for its cleanliness, variety of pools and pleasant water temperatures, despite occasionally feeling crowded.
Parking facilities at the hotel offer both covered and free options, which are generally convenient but can be limited and crowded. Despite the convenience of parking adjacent to the hotel, some guests feel improvements are needed in terms of available space and signage.
Finally, the hotel is highly regarded as family-friendly with facilities and surroundings that cater well to guests traveling with children, making it an excellent choice for family vacations.
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