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Summary of reviewsComfort Inn & Suites is an appealing choice for travelers seeking a convenient and peaceful stay near San Juan. Its favorable location offers easy access to both the vibrant city and serene beach settings, with stunning sea views adding to its charm. The proximity to local dining, shopping centers, and attractions like the historic Bacardi distillery enhances the convenience and cultural appeal of the hotel. Ample free parking is a noted perk, making it an accessible option for those with vehicles.
Guests often commend the breakfast experience at Comfort Inn & Suites, appreciating the variety and quality of the buffet-style offerings. The complimentary breakfast, highlighted by items such as eggs, bacon, and a popular waffle maker, is a significant value addition and often exceeds expectations.
Rooms at the hotel are generally described as clean, comfortable, and spacious, with some offering beautiful ocean or beach views. The hotel maintains a high standard of cleanliness, contributing to an enjoyable and satisfying stay. Although there are occasional mentions of small, outdated bathrooms and noise issues, these are balanced by the overall pleasant atmosphere and cleanliness.
The staff at Comfort Inn & Suites plays a crucial role in enhancing the guest experience. Reviews often highlight the exceptional service provided by friendly and attentive personnel, including accommodating front desk staff and a dedicated management team. This professionalism and hospitality create a welcoming environment for guests.
While the hotel offers free WiFi, there are mixed reviews regarding its reliability. Some guests have experienced connectivity challenges, indicating room for improvement in this area. On the other hand, the pool area receives positive feedback for its cleanliness and tranquility, with beautiful views providing a relaxing escape despite occasional maintenance closures.
Free parking is another appreciated feature, though the lot can become crowded during events. Nonetheless, the availability is a significant convenience for visitors. Beds at Comfort Inn & Suites are typically deemed comfortable, though some guests have noted issues with dust mites or overly soft mattresses.
Overall, Comfort Inn & Suites provides a satisfying three-star experience, offering substantial value through its location, amenities, and service, making it a commendable choice for budget-conscious travelers seeking a quiet and engaging stay.
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