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Summary of reviewsSituated in the historic center of Zutphen, Hampshire Hotel - 's Gravenhof is frequently praised for its prime location, offering easy access to key landmarks and charming city center attractions. Guests appreciate the hotel's blend of modern amenities and classic charm, housed in a picturesque seventeenth-century building. The central positioning makes it convenient for exploring local shops, restaurants and the nearby IJssel river, enhancing the overall appeal for both short visits and extended stays.
The breakfast experience at the hotel garners positive feedback, noted for its delicious variety and high quality with particular praise for the croissants, bread and coffee. Despite occasional crowding and some elements being considered basic, the overall variety and quality leave most guests satisfied.
Dinner at the hotel’s restaurant receives consistent accolades for its high-quality meals, beautifully presented dishes and good value for money. Guests commend the brasserie and the internal bar with the beautiful terrace being a favored spot for summer dining. Despite some limited menu options and occasional service issues, the dining experience generally meets guest expectations and adds to the hotel's charm.
Room experiences at Hampshire Hotel - 's Gravenhof are mixed but still highlight several positive aspects. Many guests enjoy spacious, clean and comfortable rooms with functional layouts and contemporary decor. Some rooms offer high ceilings and pleasant views of the terrace and St. Walburgis Church, contributing to an enjoyable stay. However, there are mentions of small and outdated rooms and occasional cleanliness issues, suggesting that while some rooms are well-maintained, others could benefit from updates.
Cleanliness reviews show varied experiences; while many guests find the hotel tidy and well-kept, others identify areas needing improvement such as dusty surfaces and poorly maintained bathrooms. Positive comments focus on the generally clean environment and neat common spaces, highlighting the need for consistency in cleaning practices to enhance guest satisfaction.
The staff at the hotel are frequently praised for their friendliness and professionalism, particularly the reception team and restaurant personnel. This positive interaction significantly contributes to the pleasant experiences of many guests, although there are occasional reports of disinterest and lapses in service.
Free WiFi is offered at the hotel but receives criticism for its instability and weak connectivity with guests experiencing frequent disconnections and security concerns. This aspect requires improvement to align with guests' expectations for reliable internet access.
Comfortable beds and good quality mattresses are highlighted by many guests, contributing to restful stays. There are, however, mixed opinions on mattress firmness with some finding the beds too hard, indicating a need for a balance to cater to different preferences.
While the hotel aspires to a four-star rating, guests often feel that it falls short in some areas such as amenities and room standards, suggesting it more closely aligns with a three-star classification. Despite this, the hotel remains a popular choice for business travelers due to its strategic location and functional facilities.
For those interested in historical charm, Hampshire Hotel - 's Gravenhof excels, offering a beautiful blend of historical and modern elements in a captivating setting. The hotel's boutique ambiance and romantic appeal make it a delightful choice for those seeking an atmospheric and unique experience amidst the rich cultural heritage of Zutphen.
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