4-Star HotelThis stylish hotel is known for its unique design and comfortable rooms. It is located in the city center, making it a convenient base for exploring Turin's attractions. It offers a blend of modern amenities and local charm.
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Summary of reviews related to the '4 Star' categoryHotel Indigo Turin by IHG, offers guests a mixed experience regarding its four-star rating, facilities and services. While many visitors appreciate the professional and welcoming staff who endeavor to meet the standards of a four-star establishment, others express concerns about whether the hotel truly aligns with its rating.
Positive aspects include the hotel's central location, which many agree is fitting for its four-star classification and the cleanliness and comfort that guests have remarked upon. The breakfast buffet is generally well-received with some finding the experience very pleasant. However, the enclosed breakfast room lacks windows, leading to a less inviting atmosphere for some guests and the ambient noise detracts from the overall experience.
On the downside, there are repeated mentions of dated furnishings and an overall need for renovation in the rooms. The lack of certain expected amenities, such as parking, further diminishes the hotel’s standing in the eyes of some visitors. Others feel that the service and variety, particularly at breakfast, do not completely meet four-star expectations and that the hotel’s facilities do not always justify the price.
In summary, while Hotel Indigo Turin has its merits, such as a prime location and competent staff, there are notable areas where it falls short of the four-star promise, particularly in terms of facilities, services and upkeep.
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