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Summary of reviewsWE Hotel Toya is celebrated for its enchanting location on a hillside overlooking Lake Toya, offering guests breathtaking views of the sunset and snowy landscapes. The serene and picturesque surroundings provide a tranquil retreat away from the bustling city, although its remote setting may pose challenges for those without a car. The stylish interiors and calming atmosphere complement the stunning natural beauty, making it a rejuvenating escape for travelers seeking peace and awe-inspiring vistas.
The rooms at WE Hotel Toya are a major highlight, notable for their spaciousness, modern design, and spectacular views. Large windows offer panoramic glimpses of Lake Toya, which guests find captivating. Cleanliness is consistently praised, with well-maintained rooms that are both stylish and comfortable, featuring plush beds and thoughtful amenities like capsule coffee machines and mobile phone-compatible TV screens. The availability of outdoor private onsen baths in some rooms adds a luxurious touch, allowing guests to relax while immersed in nature’s splendor.
WE Hotel Toya receives commendation for its staff, who are attentive, friendly, and often praised for going above and beyond to enhance the guest experience. Their multilingual capabilities and willingness to offer recommendations contribute to a hospitable environment that ensures a memorable stay.
The breakfast and dinner experiences elicit mixed responses. The breakfast is appreciated for its combination of traditional Japanese and Western options, though the variety and portion sizes could be improved. Dinner is described as a fusion of Japanese and European cuisine, with some guests finding it delightful and well-prepared, while others note inconsistencies in taste and limited options.
In terms of luxury, WE Hotel Toya offers modern design and high-end amenities within a picturesque setting. The stunning architectural influence of Kengo Kuma is evident throughout, blending seamlessly with the surrounding landscape. While the hotel may not fully embody traditional luxury, the thoughtful design and new facilities contribute to a sophisticated and engaging stay. Some elements may fall short of a four-star experience, yet the ambiance and aesthetic innovation leave a lasting impression on those who value contemporary design amidst other challenges.
Overall, WE Hotel Toya stands out for its unique combination of serene location, stylish accommodations, exemplary staff service, and modern design, offering a refreshing escape enveloped in nature's beauty.
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