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Summary of reviewsThe Marx Hotel - Downtown - University Area is highly regarded for its prime location in the heart of Oneonta, providing easy access to vibrant Main Street and local attractions, including restaurants, bars, and shops. Its proximity to SUNY Oneonta and Hartwick College makes it an ideal choice for visitors to the campuses. Guests appreciate the ease of parking and public transportation, complementing the hotel's central setting.
Breakfast at the hotel is generally satisfying, with a variety of options surpassing standard continental offerings. The breakfast buffet, with items like scrambled eggs, waffles, and bacon, is well-received, especially for its value and good service, though some guests note room for improvement in selection and food temperature.
The rooms are typically praised for their spaciousness, comfort, and cleanliness, with many appreciating features such as gas fireplaces and Jacuzzi tubs. While some furnishings appear dated and in need of updating, the overall stay is comfortable, supported by consistently positive interactions with the friendly and helpful staff.
Cleanliness is a frequently lauded aspect of the hotel, despite some critiques of its outdated facilities. The staff is notably praised for their attentive and professional service, contributing significantly to an enhanced guest experience. Specifically, the front desk and service staff receive accolades for their responsiveness and efforts to ensure guest satisfaction.
The hotel's amenities, including a heated indoor pool and hot tub, cater to both families and fitness enthusiasts, although there are occasional maintenance closures. The convenient and ample parking options are appreciated by guests, despite minor upkeep issues.
Comfortable beds contribute to a restful stay, with many guests finding them exceptionally comfortable. The Marx Hotel is acknowledged as a reliable three-star option, offering a good balance of affordability and comfort, making it a commendable choice for visitors seeking consistent quality in the downtown university area.
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