The Hilton Garden Inn Troy receives a wealth of positive reviews, particularly highlighting its strategic location, breakfast offerings, room quality, cleanliness, and staff service. Situated conveniently for those visiting Rensselaer Polytechnic Institute (RPI) and other local attractions, the hotel's central location is ideal for exploring Troy and nearby areas. Guests appreciate its proximity to essential amenities and ease of access to downtown Troy.
The hotel's breakfast is frequently praised for its delicious taste and high-quality ingredients, offering a satisfying range of options from buffet to made-to-order meals. Even though it is not complimentary, many guests find the breakfast well worth the price. The rooms at the hotel are lauded for their cleanliness, spaciousness, and comfort, with the beds particularly noted for a restful sleep. Despite some suggestions for updates, most guests are satisfied with the pleasant aesthetic of the rooms.
Cleanliness is a notable aspect of the hotel, with many visitors appreciating the tidy environment and comfortable beds. While there are minor areas for improvement—such as room freshness and certain common areas—a majority of guests find the hotel inviting. The staff at Hilton Garden Inn Troy are consistently recognized for their friendliness and helpfulness. From the dining area to check-out, the staff’s accommodating nature enhances the overall guest experience, contributing to a welcoming atmosphere.
Overall, the Hilton Garden Inn Troy is a recommended choice for travelers seeking convenience, a hearty breakfast, comfortable accommodations, and excellent service, with minor improvements in certain areas potentially elevating the guest experience further.
The Best Western PLUS Franklin Square Inn in Troy earns high praise from guests for its exceptional location, outstanding breakfast, well-appointed rooms, meticulous cleanliness, and remarkable staff service. Ideally situated in the heart of Troy near the river, the hotel provides easy access to the vibrant downtown area, local attractions, and event venues, making it a perfect choice for travelers looking to explore or attend events.
Guests frequently commend the hotel’s breakfast, noting a wide variety of high-quality dishes, including pancakes, eggs, and sausages, with options to suit different dietary needs. This impressive breakfast experience is further enhanced by the hotel's proximity to local restaurants.
The rooms are consistently described as clean, spacious, and comfortable, featuring cozy beds and amenities that ensure a restful stay. Recent renovations contribute to a modern and inviting atmosphere throughout the hotel, from the rooms to the communal spaces like the lobby. While a few minor issues were noted, they do not detract from the overall positive experience.
Cleanliness remains a standout feature, with guests repeatedly mentioning the pristine condition of the hotel, complementing its convenient location and secure environment. The staff, particularly those at the front desk, are recognized for their exceptional service, friendliness, and willingness to assist guests with any needs or inquiries. The team’s attentiveness significantly enhances the overall guest experience.
In summary, the Best Western PLUS Franklin Square Inn offers a combination of a prime location, exceptional service, and high-quality accommodations, making it a highly recommended choice for visitors seeking comfort and convenience in Troy.