InfoSummary of reviewsRubi Tulum is celebrated for its unique setting in the heart of the jungle, offering guests a tranquil escape from the bustling energy of Tulum. This secluded location provides a serene haven for those seeking peace and privacy, although navigating the last stretch of road can be a bit challenging. Despite its remote position, the hotel is strategically positioned between the beach and Tulum's city center, ideal for those prepared with transportation to explore the area.
One of Rubi Tulum's standout features is its exceptional culinary offerings, particularly at Balaxe, the onsite restaurant. Guests consistently praise the excellent quality of both breakfast and dinner, with some likening the dining experience to Michelin star standards. While the menu is not diverse, each dish is crafted with precision, often leaving diners with memorable culinary experiences. The restaurant's enchanting ambiance and attentive service complement the exquisite meals, though the dining costs may be high.
The hotel's accommodations are another highlight, with beautifully designed rooms that blend modern amenities with bohemian chic decor. Spacious and meticulously cleaned, the rooms offer comfortable beds, jungle views, and thoughtful touches to enhance the stay. Private pools in some rooms add an extra layer of luxury and tranquility. Despite minor privacy concerns, the rooms embody a romantic and elegant atmosphere.
Rubi Tulum's staff contribute significantly to the guest experience, lauded for their exceptional service, warmth, and professionalism. Staff members go above and beyond to ensure guests feel welcomed and well-cared for, offering local insights and attending to guests' needs promptly.
The pool facilities, including a main pool with a tranquil waterfall and private rooftop plunge pools with stunning views, provide an inviting retreat for relaxation. These settings amplify the hotel's romantic allure, making it an ideal destination for couples.
In essence, Rubi Tulum combines luxurious accommodations, outstanding dining, and serene natural surroundings to offer a memorable escape. Its romantic ambiance, attentive staff, and captivating jungle setting create an unforgettable experience for travelers seeking a peaceful and elegant retreat in Tulum. Show more
InfoSummary of reviewsGlamping Mayan Glam is a sanctuary nestled in the tranquil embrace of the jungle, offering guests a harmonious blend of nature and modern comforts. Its location, just a short drive from downtown Tulum, provides the perfect balance between proximity to vibrant city life and the serenity of the jungle. Surrounded by lush local foliage, guests can easily access restaurants, beaches, and shops, as well as local attractions like cenotes, making it an ideal base for exploration while enjoying tranquility. Although access may require a car or bicycle, this is a small concession for the peace and beauty that envelops this unique site.
The accommodations at Glamping Mayan Glam are charmingly unique, featuring spacious rooms and large beds that ensure utmost comfort. Guests enjoy beautifully equipped tents with modern amenities, such as air conditioning, and a standout feature—the private outdoor shower—that beautifully integrates with natural surroundings. Impeccably clean and meticulously maintained spaces contribute to a peaceful and inviting atmosphere, exceeding guests' expectations in terms of privacy and security.
Breakfast is a satisfying experience, consistently praised for its quality and hearty nature. The simple menu includes fresh fruits, scrambled eggs, toast, coffee, and tea, all served with a friendly demeanor and impeccable cleanliness. Despite a desire for more variety by some guests, the breakfast offerings are appreciated as a great value, setting a positive tone for the day with friendly service.
Guests frequently commend the exceptional cleanliness upheld at Glamping Mayan Glam. The site maintains impeccable standards across accommodations and outdoor facilities, such as the pool and showers, ensuring everything remains in prime condition. This meticulous attention to cleanliness complements the serene and relaxing environment.
The staff stands out for their warm hospitality and exceptional service, contributing to an inviting and familial atmosphere. Notable mentions include Rebeca, Yamel, Miguel, and the couple running the site, all acknowledged for their attentiveness and friendliness. Their commitment to guest service enhances the overall experience, fostering a sense of being genuinely cared for throughout the stay.
The pool at Glamping Mayan Glam serves as a delightful oasis, described as beautiful and clean, nestled within lush jungle surroundings. Its serene setting offers guests a refreshing escape after a day of adventure, further enhanced by the addition of private outdoor showers that provide a luxurious touch. This cherished amenity complements the stunning natural ambiance.
Secure and convenient parking enhances the glamping experience, offering peace of mind with direct parking within a gated area. Private parking options ensure easy access to accommodations, contributing to an overall seamless and enjoyable stay for car travelers.
The beds receive accolades for their outstanding comfort and quality, particularly the king-sized beds with firm mattresses that offer solid support. The overall cleanliness of the rooms, coupled with amenities such as air conditioning and coffee machines, create a cozy, fresh atmosphere that guests appreciate. Together, these elements, along with attentive service, contribute to a memorable stay at Glamping Mayan Glam. Show more
InfoSummary of reviewsThe Reserve Tulum is highly regarded for its tranquil and serene location, providing a peaceful retreat away from the bustling tourist centers. Although a car or other transportation may be essential due to its somewhat remote setting, the convenience of nearby local shops, bars and cafes make it accessible and enjoyable. The property's amenities, including a very nice pool and private parking, further enhance the overall relaxation experience.
Guests consistently praise the rooms for being spacious, clean and well-equipped with modern kitchenettes, large, comfortable beds and beautiful decor that matches online photos. The high standards of cleanliness and the well-maintained surroundings contribute to a cozy and aesthetically pleasing environment. Although there are isolated issues such as ant sightings or occasional room cleaning lapses, the overall feedback underscores a well-kept and comfortable accommodation.
The staff at The Reserve Tulum are generally noted for their friendliness and attentiveness with particular commendations for individuals like Felipe, Leo and Sonia. However, some guests have experienced challenges due to the lack of consistent reception or staff availability, which sometimes led to difficulties in addressing needs promptly.
The hotel’s WiFi generally receives positive remarks for its excellent functionality, although there are occasional mentions of inconsistent connectivity in some rooms. The pool area, a favorite among guests, is consistently praised for its beauty, cleanliness and inviting atmosphere. The serene and well-maintained pool, along with a hot tub, adds to the luxury feel of the hotel.
Comfortable beds are a standout feature, described often as super comfortable and conducive to a restful stay, despite occasional remarks about the beds feeling a bit stiff or warm. Overall, The Reserve Tulum provides a comfortable, stylish and serene retreat, offering good value for money and meeting guest expectations for a delightful stay in Tulum. Show more
