InfoSummary of reviewsLayla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love. Show more
InfoSummary of reviewsAlea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins. Show more
InfoSummary of reviewsCielo Maya Beach Tulum is a stunning and tranquil 4-star hotel located right on the beachfront in Tulum, Mexico. The hotel's exclusive and secluded location offers breathtaking views and excellent access to a private beach with crystal clear waters. While it may be a little isolated, it's remote enough for guests to enjoy the ocean yet close enough to activities. The hotel consistently receives high praise for its cleanliness, exceptional staff, comfortable beds and well-designed rooms with ocean views and balconies. The breakfast and dinner are a la carte, but the food is fresh and flavorful and the restaurant has an exceptional chef. The hotel offers a private pier, inviting hammocks by the water and comfortable lounge chairs on the beach, making it a perfect choice for couples seeking a romantic and intimate getaway. The infinity pool, just steps away from the ocean, provides a serene environment for guests to relax and unwind. While some guests found the pool to be small, the clean facilities and peaceful atmosphere made up for it. The hotel offers access to water sports equipment for free, including kayaks, paddleboards, fins and snorkels. Although some seaweed and rocks are present in the water, guests still appreciated the beautiful view and calm, peaceful atmosphere of the beach. The hotel offers comfortable and convenient free parking for guests and a rental car is the most cost-effective way to visit nearby attractions. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation in a beautiful and quiet location. Show more
InfoSummary of reviewsVillas H2O in Tulum is celebrated for offering a peaceful and charming retreat, slightly removed from the bustling city center yet conveniently located near key attractions like the beaches and Tulum ruins. Guests appreciate the serene atmosphere and lush environment, complemented by a well-maintained garden and welcoming pool area, which serves as a tranquil haven for relaxation.
The rooms at Villas H2O are spacious, modern, and impeccably clean, providing a comfortable stay with thoughtful amenities such as private balconies, air conditioning, and cozy bedding. The hotel's intimate setting, with only a few rooms, allows for personalized experiences, making it an ideal choice for families and explorers alike.
Guests enjoy a satisfying breakfast, often praised for its freshness and variety, served in tranquil settings like the terrace or poolside. Despite occasional calls for more options, the attentive service generally enhances the dining experience. For dinner, the location offers easy access to local restaurants, with helpful staff offering recommendations and accommodating take-out options.
The hotel staff is frequently commended for their exceptional friendliness and attentiveness, going above and beyond to ensure a memorable stay. Their proactive approach in offering tips and assistance is a recurring highlight in reviews.
Additional conveniences, such as reliable Wi-Fi, ample parking, and wonderful family-friendly features, support idyllic stays for all guests. The hotel's strategic location not only allows easy access to Tulum's attractions but also provides a calm retreat away from the area's more lively nightlife scenes.
With an inviting pool, intimate setting, and excellent service, Villas H2O captures a unique blend of modern comfort and bohemian charm, making it a highly recommended choice for travelers seeking relaxation and exploration in Tulum. Show more
InfoSummary of reviewsAldea San Lam - Oasis Of Tulum is highly praised for providing a serene and relaxing retreat away from the busy center of Tulum. Its location in a peaceful neighborhood surrounded by lush vegetation makes it an ideal spot for those seeking tranquility and relaxation. Visitors appreciate the quiet environment, perfect for unwinding after exploring the region, despite the slightly remote location. Access to a car or bike is recommended, but nearby food and café spots add local conveniences.
The accommodations are acclaimed for their spaciousness, cleanliness, and full range of facilities, including well-equipped kitchens and comfortable living areas. Guests often liken them to well-appointed apartments, and the tasteful décor enhances the welcoming atmosphere. The hotel maintains high standards of cleanliness, ensuring an immaculate and serene setting. The friendly and attentive staff are frequently praised, particularly the host Paco, for their exceptional service, making guests feel at home with warm welcomes and helpful recommendations.
The inviting pool area adds to the hotel's charm, providing a refreshing retreat surrounded by beautiful gardens. Though modest in size, the pool and well-maintained common areas with comfortable seating contribute to a relaxing experience. Aldea San Lam also offers excellent WiFi and convenient parking options, enhancing the ease of staying here. Families find the hotel accommodating with its spacious rooms and family-friendly environment, perfect for a memorable vacation.
Beds receive consistent praise for their comfort, ensuring restful nights. Overall, Aldea San Lam is noted for its exceptional value, merging quality and affordability, with some guests equating their experience to five-star accommodations. The hotel stands out as a delightful oasis in Tulum, offering a perfect blend of serenity, comfort, and convenience. Show more
InfoSummary of reviewsHotel Muaré is a hidden gem located in the jungle, offering peace and quiet to those seeking a retreat from the busyness of life. Guests rave about the delicious breakfast, describing it as amazing and outstanding with a wide range of options available. Dinner options are also very good and though a little pricier, the quality justifies the cost. The rooms are an absolute dream with super comfortable beds, cozy bedding and boho-style decor, alongside private pools and outdoor showers to indulge in luxury. The hotel is impeccably clean with exceptional service from the staff, who are known for going above and beyond to make guests feel welcomed and satisfied. The spa, though currently under construction, is praised as resembling paradise on earth. The beds are also a highlight of the stay, ensuring guests are well-rested and ready to explore. Hotel Muaré is the ultimate romantic escape, perfect for couples seeking a peaceful and serene atmosphere. With affordable pricing compared to other beachside hotels in the area, it is a must-visit for anyone looking for a truly magical and comfortable stay. Show more
InfoSummary of reviewsThe Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya. Show more
InfoSummary of reviewsCopal Tulum Hotel, situated in Aldea Zama, offers a tranquil escape positioned conveniently between downtown Tulum and its beautiful beaches. Guests appreciate its quiet, jungle-inspired ambiance, making it an ideal retreat for those seeking a secluded and peaceful environment. However, personal transportation is recommended as the area is still developing and many popular spots aren't within easy walking distance.
The hotel’s breakfast service receives widespread praise for its delicious à la carte options like avocado toast and fresh fruit salad. However, the cost can be seen as steep by some and service inconsistencies occasionally mar the experience. The two on-site dining options, including the highly acclaimed Kokoro Japanese restaurant, receive rave reviews for their delicious Sushi and other exquisite dishes, though the high prices are remarked upon. Overall, the dining experiences at Copal Tulum are generally positive.
Rooms at Copal Tulum are spacious, clean and elegantly designed, often featuring natural elements that create a relaxing atmosphere. Many rooms boast private balconies or even private pools, adding luxury to the stay. Despite minor issues like soundproofing and occasional maintenance problems, the accommodations are largely praised for their comfort and beautiful jungle views. The hotel staff are repeatedly commended for their friendliness and professionalism, enhancing guests’ overall experience through attentive service and warm personal interactions.
Cleanliness standards at Copal Tulum are generally upheld well with rooms and common areas like pools and gyms maintained diligently. There are occasional reports of housekeeping lapses, but these are often outweighed by the numerous positive comments about the hotel's cleanliness and aesthetic appeal.
The hotel provides free WiFi, but connectivity can be inconsistent and unreliable. While some guests experience fast and reliable internet, especially useful for communication apps like WhatsApp, others find the service intermittent and slow, affecting their stay negatively.
The gym at Copal Tulum, though small, is sufficient for basic workouts and is complemented by a variety of yoga and wellness activities. There are some criticisms regarding the limited and sometimes faulty equipment, but the gym still offers a good option for maintaining fitness routines during vacations.
The swimming pools, including an admired infinity pool on the rooftop, are well-maintained and praised for their beautiful design and relaxing ambiance. Some rooms even feature private pools, which add a touch of luxury. Occasional issues such as limited loungers, clean towels and pool maintenance interruptions were noted but didn’t overshadow the overall positive reception.
Parking at the hotel is generally convenient with numerous free and secure parking options, though availability can sometimes be inconsistent. For guests who rely on rental cars, the efficient transport services, including car and bike rentals and taxis, are especially appreciated.
In summary, Copal Tulum Hotel offers a secluded and tranquil retreat with beautiful, spacious rooms and excellent dining options. Despite minor issues like occasional service lapses, intermittent WiFi and limited gym facilities, the friendly staff, aesthetically pleasing environment and well-maintained pools make it a compelling choice for a peaceful stay in Tulum. Show more
InfoSummary of reviewsCasa Agape Hotel Tulum with Beach Club Access garners outstanding reviews for its exceptional location, placing guests in the vibrant heart of Tulum while providing tranquility through a private beach access. Its central positioning allows easy exploration of local eateries and cultural attractions, while the secluded nature of its premises ensures peaceful relaxation.
The hotel's breakfast offerings receive mixed feedback, although many praise the freshness and quality of the dishes, particularly the healthy options available in its rooftop restaurant. Conversely, the dinner experience is unanimously celebrated, noted for its delicious, well-priced menu and thoughtful inclusion of vegan options, enhancing the romantic dining atmosphere associated with the on-site restaurant and beach club.
Guests consistently applaud the design and comfort of the spacious rooms, which feature stylish, eco-friendly decor and large, cozy beds. Cleanliness is a standout attribute of Casa Agape, with the property and rooms frequently noted for their immaculate condition, albeit with minor areas for improvement, such as the rooftop pool.
Staff at Casa Agape Hotel have left a lasting positive impression on guests, appreciated for their friendly and accommodating service. Names like Alex, Katrina, Octavio, and Jordy are frequently mentioned for their attentiveness and helpfulness.
WiFi is generally reliable, especially in common areas, although occasional disruptions were noted. The intimate rooftop pool and access to a vibrant beach club offer guests relaxing and scenic leisure options, enjoyed alongside the hotel’s affordable parking provisions for ease of travel.
The hotel is considered welcoming for families due to its spacious rooms and delightful pool area, though primarily designed for couples, enhancing its romantic appeal with cozy room settings and special touches for occasions.
Guests praise the exceptional quality and comfort of the beds, despite some preferences for firmer mattresses, complementing the overall sleep environment facilitated by effective air conditioning.
Casa Agape Hotel Tulum is recommended highly for a comfortable, relaxing, and romantic retreat, with many guests likening the experience to that of a five-star establishment due to its quality accommodations, extraordinary dining, and idyllic setting, all contributing to its top-tier reputation in Tulum. Show more
InfoSummary of reviewsVilla Pescadores Tulum-Beachfront hotel by Ahau Collection is a charming and intimate resort that offers guests a paradisiacal stay on a beautiful beach. The hotel's prime location is unbeatable, providing easy access to nearby ruins and Tulum town while also offering seclusion and tranquility. Guests rave about the breakfast with highlights including grilled shrimp and big beautiful fruit plates and the exceptional service provided by the staff. The rooms are clean, comfortable and nicely furnished with a lovely beachfront view. The pool and beach amenities are highly appreciated by guests with the beach being one of the most gorgeous on the peninsula. The hotel is perfect for couples, offering a romantic and unforgettable vacation. Despite some negative comments about the lack of sea views or WiFi, Villa Pescadores Tulum-Beachfront hotel by Ahau Collection is a correct hotel in a great location for a beautiful beach stay. Show more
InfoSummary of reviewsLatino Hotel Boutique in Tulum draws high praise for its strategic central location, providing guests with easy access to a variety of dining and shopping options while maintaining a peaceful and quiet ambiance. The proximity to the ADO bus station further enhances its convenience for travelers eager to explore the area. The hotel is celebrated for its welcoming atmosphere, highlighted by modern, clean rooms that often feature private terraces and excellent showers.
Guests consistently commend the hotel for its cleanliness, with daily services keeping rooms and common areas spotless. The tasteful decor and attention to detail in both rooms and shared spaces, like the indoor atrium with a pool, contribute to a relaxing and aesthetically pleasing environment. The pool, though small, is appreciated as a refreshing escape from Tulum's heat and adds to the charm of the hotel.
The staff at Latino Hotel Boutique are frequently lauded for their friendliness and attentiveness, with many guests noting specific team members who enhanced their stay with exceptional service. The nearly round-the-clock availability of the staff ensures that guest needs are met promptly, aiding in a comfortable and satisfying experience.
The free Wi-Fi is another positive aspect, with guests noting its strength and reliability, which supports streaming and online activities with ease. Although there are occasional minor connectivity issues, these are infrequent and do not detract from the overall positive experience.
While breakfast offerings receive mixed reviews, with options being somewhat limited, the availability of potable drinking water is a notable advantage. The nearby Happy Hippie cafe offers more varied breakfast choices for those seeking a broader morning menu.
Overall, Latino Hotel Boutique offers a comfortable and stylish stay with practical amenities like air conditioning and bicycles for hire, making it a popular choice for travelers. Despite minor issues with room sizes and occasional noise, the hotel excels in offering a welcoming and restful environment in the heart of Tulum. Show more
InfoSummary of reviewsEra Hotel & Spa Tulum is a stunning and stylish hotel ideal for those looking for a peaceful location to explore Tulum. Guests appreciate the proximity to local bars and restaurants and the free bike rentals for convenient exploration. While the breakfast received mixed reviews, guests appreciate the quality and taste of the food. The hotel boasts beautiful and spacious rooms with contemporary decor with high standards of cleanliness throughout the hotel. The staff is highly praised for their friendly, helpful and attentive service. The pool and spa are highlights of the hotel with guests calling the spa one of the best massages they've ever had. The bedding is comfortable and conducive to a good night's sleep. While some guests express skepticism regarding the price, most agree that Era Hotel & Spa Tulum is a great option in Tulum. The outdoor pool receives high praise from guests for its beauty, cleanliness and tranquility, making it a must-visit for those visiting Tulum. The hotel is recommended for a memorable and romantic trip with your loved one. Show more
InfoSummary of reviewsAzura Boutique Hotel is a highly recommended hotel in Tulum, praised for its excellent location, comfortable and spacious rooms, impeccable cleanliness, friendly and attentive staff and good value for money. The hotel's central location provides easy access to restaurants, bars, supermarkets and local bus stations, while still offering a quiet atmosphere at night. The rooms are like mini-apartments with kitchenettes, living room areas and all the amenities one might need and are equipped with modern and new appliances, kitchen equipment and en suite bathrooms. The hotel is impeccably clean and the staff is kind and attentive, ensuring that guests have everything they need for a comfortable stay. The hotel also offers a generally positive wifi experience, easy and safe parking and comfortable beds. Overall, Azura Boutique Hotel is a beautiful oasis of tranquility in the bustling Tulum, perfect for a relaxing and enjoyable vacation. Show more
InfoSummary of reviewsVillas Geminis Boutique Condohotel is a highly recommended hotel located in the heart of Tulum. The hotel's location is perfect for exploring the town center, restaurants and bars while still maintaining a peaceful and quiet atmosphere. The hotel offers a lovely pool area and bikes for guests to get to the beach. The rooms are spacious, clean and comfortable with well-equipped amenities. The staff is friendly, helpful and observant, ensuring that guests have an enjoyable stay. The hotel's breakfast is freshly made and cooked to order and the outdoor pool is a standout feature that guests rave about. The hotel has a boutique feel with a warm and welcoming atmosphere, making it a perfect vacation getaway. Show more
InfoSummary of reviewsMaison Tulum is a charming and centrally located hotel in Tulum, praised for its ability to offer a tranquil retreat amidst the city’s vibrant atmosphere. Guests appreciate its proximity to local attractions, dining venues, and the ADO bus station, while also valuing the peaceful ambiance away from the main street’s bustle. The location serves as a perfect balance between accessibility and relaxation, helping visitors fully enjoy the Tulum experience.
The hotel’s café is a highlight, offering an exceptional breakfast experience with a variety of continental and Mexican dishes. Renowned for its incredible coffee and freshly baked bread, Maison Tulum's bakery draws rave reviews for its genuine French pastries. The reasonable prices and pleasant service further enhance the café's appeal, making it a sought-after spot for a morning meal.
Maison Tulum provides comfortable and well-appointed accommodations characterized by spacious, clean rooms and attentive daily housekeeping. Guests frequently mention the charming decor, functional amenities like air conditioners and mini-fridges, and the cozy beds that promise a restful night's sleep. The architecture adds a unique flair, contributing to the overall tranquility and privacy.
Cleanliness is a standout feature at Maison Tulum, with guests regularly praising the spotless environment and well-maintained gardens. The friendly and attentive staff, noted for their hospitality and personalized service, contribute significantly to the overall guest experience. Warm welcomes, local advice, and consistently excellent service make visitors feel at home.
While the free WiFi offers a mixed experience, with connectivity varying between rooms and common areas, guests appreciate its availability. This minor issue does not overshadow the hotel’s strengths in other areas, such as comfort, convenience, and hospitality.
Maison Tulum offers great value for money, providing a charming and authentic Mexican experience that is both cozy and comfortable. Its delightful décor and inviting atmosphere make it an appealing choice for budget-conscious travelers seeking an affordable yet enriching stay. The hotel is highly recommended for those who value creativity, cleanliness, and excellent service in a unique and charming setting. Show more
InfoSummary of reviewsDreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay. Show more
InfoSummary of reviewsEl Paraiso Hotel Tulum is a great choice for those looking to relax and unwind on one of the best beaches in Mexico. The staff is friendly and accommodating with excellent service from the receptionists. The rooms are clean, spacious and well-maintained with comfortable beds and functional amenities. The breakfast is varied and tasty with vegan options available. The pool is lovely and inviting with free use of beach beds at the nearby beach club. The hotel boasts a stunningly beautiful beach with comfortable lounge chairs and options for private lounging areas. The on-site parking is secure and convenient with free bicycles available for guests to explore the area. It's a great destination for families with children, offering comfortable beds and a range of activities. While some guests note inconsistencies with the wifi connection and the quality of the restaurant, the fantastic location and laid-back atmosphere make El Paraiso Hotel Tulum a great choice for a relaxing vacation. Show more
InfoSummary of reviewsCasa Abanico Tulum receives high praise for its strategic location, spacious and comfortable rooms, exceptional cleanliness, welcoming staff, reliable WiFi and romantic ambiance. The hotel enjoys a central yet tranquil spot within walking distance of the ADO bus station and downtown Tulum’s restaurants, markets and nightlife. This prime location offers the convenience of nearby essential amenities like supermarkets and bike rentals while maintaining a peaceful atmosphere thanks to its beautiful garden setting.
Guests are consistently impressed by the cleanliness of the rooms, which are well-maintained, spacious and tastefully decorated with modern touches. The daily cleaning service ensures rooms are always in pristine condition with fresh sheets and towels. The hotel also provides communal areas, including well-equipped kitchens and terraces, which add to the overall comfort of the stay.
The staff at Casa Abanico Tulum receive glowing reviews for their friendliness and helpfulness. The owners, who speak both French and English, along with Matteo, Matthieu and Aurora, are noted for their warm hospitality and willingness to assist guests, creating a homely atmosphere.
The free WiFi is generally reliable and sufficient for basic internet tasks and work-related activities with most guests reporting satisfactory connectivity. Beds are widely praised for their comfort, contributing to restful and peaceful sleep.
Casa Abanico Tulum also serves as an ideal romantic retreat with its serene and charming environment, beautifully decorated rooms and a lush garden that offers an oasis of tranquility. This unique combination of peaceful seclusion and convenient access to the city makes Casa Abanico Tulum a top recommendation for travelers seeking both comfort and accessibility in Tulum. Show more
InfoSummary of reviewsKan Tulum Hotel is a beautiful and sustainable hotel located in the middle of the jungle, making it a perfect location for nature lovers. The hotel offers exceptional and delicious breakfast options with a focus on vegan and vegetarian options. The rooms are nicely designed with high-end quality furniture, making them comfortable and peaceful and the hotel is immaculately clean. The staff at Kan Tulum Hotel are friendly, helpful and go above and beyond to make guests feel welcome and comfortable. The pool facilities are amazing with a saltwater pool, shared pool and private pool in select rooms. Guests have had a comfortable and relaxing stay with positive reviews focused on the hotel's beds. Overall, Kan Tulum Hotel provides a little boutique haven with spacious and well-designed rooms, scenic views of the pool and friendly staff. Show more
InfoSummary of reviewsZenses Wellness and Yoga Resort - Adults Only is an ideal destination for those seeking a peaceful and luxurious retreat in the heart of Tulum. Many guests highlight the resort's convenient location, beautiful jungle setting, attentive and helpful staff and delicious made-to-order breakfast. The hotel offers spacious and stylishly decorated rooms with comfortable beds and luxurious bathrooms. The pool is praised for its tranquil atmosphere, beautiful design and abundance of loungers and hammocks. The staff is consistently described as friendly, accommodating and helpful with exceptional reception staff. The resort's adult-only policy ensures a serene and romantic atmosphere, perfect for recharging and relaxation. Show more
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